Support Enhancements: Provide a search feature and include date in listing | Community
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Dan_Stevens_
Dan_Stevens_
New Participant
August 23, 2014
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Support Enhancements: Provide a search feature and include date in listing

  • August 23, 2014
  • 2 replies
  • 1198 views

We have hundreds of closed support tickets.  Often times we have need to refer to a closed ticket.  It's near impossible to find a specific support ticket since they are not date-stamped within the list and there's no way to search for a specific case.  Please add the ability to search and include the date within the listing.

    2 replies

    K
    kh-lschutte
    New Participant
    February 7, 2020
    No text available
    Kenneth_Law
    Kenneth_Law
    New Participant
    September 2, 2014
    Great idea Dan.  We can certainly look at some type of search for cases, but that development might take a bit of time and be a little complicted also.  What we can do in the meantime is adjust the case list and see about adding a date column for Date Open and Last Date Modified/Closed.
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