Sync Email Suspended At / Email Suspended Cause to SFDC | Community
Skip to main content
Will_Craig
Will_Craig
New Participant
June 4, 2020
Question

Sync Email Suspended At / Email Suspended Cause to SFDC

  • June 4, 2020
  • 1 reply
  • 1792 views

We've requested that the Email Suspended At field be mapped to Salesforce - but this isn't passing over to Salesforce at the moment. Has anyone had success syncing Email Suspended / Email Suspended At / Email Suspended Cause as well as Email Invalid / Email Invalid cause to Salesforce? We're looking to dashboard invalid and suspended emails in Salesforce.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Ronen-Was-SRpro
Ronen-Was-SRpro
New Participant
June 7, 2020

Hi @will_craig ,

 

You can find additional information in this post about these fields in SFDC - https://nation.marketo.com/t5/Product-Discussions/Enabling-Sales-People-to-Marketing-Suspend-or-Unsubscribe-People/m-p/124304#M82263

From @josh_hill13 response - "Unlike Unsubscribed, Marketing Suspended DOES NOT sync to SFDC. You would have to create this in SFDC and map it or set a SFDC field and then automate the change data value whenever Marketing Suspended Changes."

Ronen Wasserman
Terms & ConditionsAccessibility statement

Loading footer...