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New Participant
October 15, 2019
Question

"Sync Person Updates to SFDC" activity

  • October 15, 2019
  • 6 replies
  • 4448 views

what does the "sync person updates to sfdc" activity under the activity log actually signify?

Example (highlighted in orange)

Does that mean Salesforce initiated a sync automatically? I'm leaning towards "no" because I know the SFDC sync happens every 10 minutes, and I don't see anywhere near enough of these activity types to think it was that.

I don't see any "campaign name" associated with this activity type, so I'm guessing it must be some sort of system update.

Thanks!

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6 replies

Michael_Florin-2
New Participant
November 25, 2019

Don't know if I'm allowed to post a related question here, but let's try: Can I query this activity somehow through a Smart List? Or even more specifically: Can I query a failed sync?

Thanks,
Michael

Jay_Jiang
New Participant
November 26, 2019

For a better chance of having your question answered, best to start a new post

Amit_Jain
Community Manager
October 15, 2019

Its due to the automatic sycn from Marketo to SFDC.

What make you say that

I don't see anywhere near enough of these activity types to think it was that.

mzzeeAuthor
New Participant
October 15, 2019

Only seeing it a few times over a span of a couple days, I assumed if it was happening every 10 minutes that there would be more activity types that match "Sync Person Update to SFDC"

Or does this only run again once the last sync is 100% complete? We do have a pretty large database.

Jay_Jiang
New Participant
October 16, 2019

Sync cycles only log an activity for a record if there has been a change to the record on either system

If the syncs were copying the entire database every time, you'd be limited to very long sync cycles