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Rebecca_Koonse3
New Participant
February 21, 2018
Solved

Syncing Email Invalid Fields to Salesforce

  • February 21, 2018
  • 1 reply
  • 4388 views

We need to allow Salesforce to see the "Email Invalid" field but it doesn't show up on the field mapping list. Has anyone connected this field to Salesforce before? Or have an idea of how we could.

We offer a paperless discount  to our customers who sign up for emails and that discount needs to be removed when an email is invalid therefore Salesforce needs access to this info so we can create an automated workflow.

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Best answer by Grégoire_Miche2

Hi Rebecca,

The email invlid is a Marketo standard/system field, and cannot be mapped to a SFDC field.

Once you have create SFDC fields (leads and contacts) they should automatically appear as a new, custom field in Marketo.

You will have to run a triggered smart campaign that fires on "Data value changes" on the email invalid and as a flow step, change the value of your custom field, new value = {{lead.Email Invalid}}

And also, vote here :

-Greg

1 reply

Devraj_Grewal
New Participant
February 21, 2018

Rebecca,

Did you create a separate SFDC field entitled "Email Invalid" and then map these together on the Marketo side?

Rebecca_Koonse2
New Participant
February 21, 2018

We have created a separate SFDC field but I don't know how to map it because the Marketo "email invalid" field doesn't show up on the list of unmapped fields.

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
February 21, 2018

Hi Rebecca,

The email invlid is a Marketo standard/system field, and cannot be mapped to a SFDC field.

Once you have create SFDC fields (leads and contacts) they should automatically appear as a new, custom field in Marketo.

You will have to run a triggered smart campaign that fires on "Data value changes" on the email invalid and as a flow step, change the value of your custom field, new value = {{lead.Email Invalid}}

And also, vote here :

-Greg