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Anonymous
Aug 17, 2016 10:59 PM UTC
Solved

Text-Only Version Not Working

Hi all,

For context:  I'm creating an email in dreamweaver.  After i'm finished with the HTML in dreamweaver, I copy and edit the full code into Marketo's email editor.  The HTML email works and looks fine.

My problem:  I have edited the text-only version of my email, but when I send myself a text-only email sample, I get a blank message with the unsubscribe link at the bottom.  I then tried to use the function of "copy text from HTML" and when I did this, it completed deleted the text-only version.

Question is, if I'm not using an email template provided by Marketo, does this cause errors in the text-only email editor?  Has anyone else experienced this before?  What can I do?

Thank you for your time and help..

Best,
Janice

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Justin_Cooperm2
Justin_Cooperm2Accepted solution
Level 10
Aug 17, 2016 11:34 PM UTC

You need at least one "mktEditable" tag in your email. Can you just throw this in:

<body>

<div class="mktEditable" id="mainContainer">

...your email body content here...

</div>

</body>

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8 replies

Justin_Cooperm2
Justin_Cooperm2Accepted solution
Level 10
Aug 17, 2016 11:34 PM UTC

You need at least one "mktEditable" tag in your email. Can you just throw this in:

<body>

<div class="mktEditable" id="mainContainer">

...your email body content here...

</div>

</body>

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    Anonymous
    Aug 18, 2016 12:47 AM UTC

    WELL THERE YA HAVE IT, THANK YOU JUSTIN!!!

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