token for capturing date a lead exhausted content in a stream? | Community
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Mikes_Jones
Mikes_Jones
New Participant
March 21, 2017
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token for capturing date a lead exhausted content in a stream?

  • March 21, 2017
  • 1 reply
  • 2245 views

Is there an easy way to capture the date of exhaustion for a nurture program via a token?

Trying to set up an interesting moment for when a lead exhausts all content in a nurture stream - I have the token for campaign name but not sure if there's a way to get that date.

Thanks

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Best answer by Casey_Grimes2

Hi Malik,

Typically what I'll do is make an "End of Stream" program as the last thing a person runs through before being exhausted and use {{system.dateTime}} to stamp a field. That also gives you the flexibility to do whatever other flow steps you'd like to do, such as send an Interesting Moment.

1 reply

Casey_Grimes2
Casey_Grimes2Accepted solution
New Participant
March 21, 2017

Hi Malik,

Typically what I'll do is make an "End of Stream" program as the last thing a person runs through before being exhausted and use {{system.dateTime}} to stamp a field. That also gives you the flexibility to do whatever other flow steps you'd like to do, such as send an Interesting Moment.

Devraj_Grewal
Devraj_Grewal
New Participant
March 21, 2017

Since there is no trigger for exhausted content, I'd use Courtney's advice here to trigger off of some other action indicating they are about to exhaust content, maybe "engagement program stream changes". Then you can use the system date/time token to timestamp that field.

Vote for these:

Josh_Hill13
Josh_Hill13
New Participant
March 22, 2017

There is no need for a Trigger on Exhausted. Just use a batch flow scheduled sometime right after the Cadence times.

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