Token Suport in Self Service Flow Steps | Community
Skip to main content
New Participant
June 12, 2022
Solved

Token Suport in Self Service Flow Steps

  • June 12, 2022
  • 1 reply
  • 2802 views

Hi, 

I have been trying to implement a flow step service using the documentation outlined here

The documentation clearly states you can use my.tokens in the flowstep context. I have tried many times to do this and have found the tokens to not populate and instead the raw string token key is passed. Below is the payload that is received by my service from Marketo in a 201 POST request.

Given that this is a relatively new feature to Marketo I am potentially thinking this may be a bug? 

Here is my declaration in the getServiceDefinition.

When I create the service in Marketo I can see that I am giving permission to use my token context. 

Please may someone from the team assist me in understanding how this is to be properly used?

Many thanks,

James Baird

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Jo_Pitts1

@jamesba15 , I've not played with self service yet, but some really dumb question(s) to get us started.

  1. Have you confirmed that the tokens names are 100% correct (capitalisation etc).
  2. What type of tokens are these?  Are these velocity tokens?  Text tokens etc?
  3. Do the tokens exist in the program you are calling the self service step from?

Cheers

Jo

 

1 reply

New Participant
August 3, 2023

@jamesba15 Did you get an answer to this? Has anyone had any experience with this?

JamesBa15Author
New Participant
August 7, 2023

Hi Luke, no i have not had a response. 

 

Perhaps we can ask @sanfordwhiteman , if he would be kind enough to have a look. 

 

Many thanks.

Jo_Pitts1
Jo_Pitts1Accepted solution
Community Manager
August 7, 2023

@jamesba15 , I've not played with self service yet, but some really dumb question(s) to get us started.

  1. Have you confirmed that the tokens names are 100% correct (capitalisation etc).
  2. What type of tokens are these?  Are these velocity tokens?  Text tokens etc?
  3. Do the tokens exist in the program you are calling the self service step from?

Cheers

Jo