Tokens: Accidentally overrode inherited token - how to change back? | Community
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February 4, 2015
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Tokens: Accidentally overrode inherited token - how to change back?

  • February 4, 2015
  • 4 replies
  • 5212 views
Hi all,

I accidently overrode an inherited token, which moved it into the overridden category. Is there a way to change this back so it inherits the token values from the parent campaign?

Thanks!
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Best answer by
I'm guessing Eumee is referring to "Local my Tokens" within programs/folders

Select the token in the overriden category at the right level (check if its at the program level or folder level), right click and delete it. It should then re-use the inherited token from the parent again.

4 replies

February 4, 2015
Thanks Jason for your reply. I'll try it.
February 4, 2015

Hi Kristen,

They are local tokens that contain a date in them. They are being used in emails and landing pages. They are updated weekly so it's a rolling date, if that makes sense.

I was hoping there was some setting where I could just change it back to inherited? If worst comes to worse I would just re-clone the program.

Accepted solution
February 4, 2015
I'm guessing Eumee is referring to "Local my Tokens" within programs/folders

Select the token in the overriden category at the right level (check if its at the program level or folder level), right click and delete it. It should then re-use the inherited token from the parent again.
Community Manager
July 8, 2015

I have this same issue, but the token is in use and cannot be deleted... any ideas for that scenario?

Kristen_Malkov1
New Participant
February 4, 2015
Where are you utilizing tokens for this particular activity (and what tokens)?