Trigger off of Opp Closed Won not triggering | Community
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A
Anonymous
July 18, 2013
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Trigger off of Opp Closed Won not triggering

  • July 18, 2013
  • 12 replies
  • 2190 views
I have added a trigger to one of my nurturing campaigns to trigger on a closed/won opportunity of a certain type. I made a dummy opportunity and saved it and have been waiting 10-15 mins for the trigger to go off. It has not. I also have a smart list which supports the campaign, with the filter "Opportunity Updated in Last 1 Day". This does not show my dummy lead attached to the opportunity. What am I missing? Does the lead have to be PRIMARY contact on the opp to be considered?
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A couple more things to check before I give up :0)  Check the Activity Log for the lead that has a Contact Role on your dummy Opp.  Is there an Add to Opportunity activity and in its Activity Detail is the Stage a value prior to "Won"?  Is there a Update Opportunity activity some time later and in its Activity Detail is the Stage value "Won"? 

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A
Anonymous
July 18, 2013
Here it is. TYPE is a field under Opportunity. I'm specifically looking for 3 types, as indicated here. This smart list yields 0 results, and the identical triggered campaign does not trigger. 
A
Anonymous
July 18, 2013
Hay Naor,

I believe they just need to have a Contact Role, not necessarily the Primary. Can you provide a screen shot of your smart list? When you say "of a certain type," what do you mean exactly?
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