Unable to get hold of RTP tag (Web Personalization) | Community
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Jignesh_Bhate
Jignesh_Bhate
New Participant
February 19, 2019
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Unable to get hold of RTP tag (Web Personalization)

  • February 19, 2019
  • 1 reply
  • 1575 views

My role privileges on our Sandbox instance doesn't allow me to go to Account Settings to grab the RTP tag for Web Personalization needs. I believe the Munchkin ID would be the only dynamic variable to replace in the RTP JS. Or, are there any other variables? Is there a way to get the boilerplate JS and just replace the dynamic variables and deploy it on the target?

Pl help. Thanks!

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Best answer by Yanir_Calisar2

The web personalization accounts are created separately from all other Marketo apps, therefore there are a few parameters that might be different from one account to another.

I'd suggest asking your admin user to grant you the relevant access or log in to RTP and copy the tracking javascript for you.

1 reply

Yanir_Calisar2
Yanir_Calisar2Accepted solution
New Participant
February 19, 2019

The web personalization accounts are created separately from all other Marketo apps, therefore there are a few parameters that might be different from one account to another.

I'd suggest asking your admin user to grant you the relevant access or log in to RTP and copy the tracking javascript for you.

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