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A
Anonymous
March 19, 2018
Solved

Uneditable Form Type

  • March 19, 2018
  • 1 reply
  • 2285 views

One of our clients has a form type in their instance that I've never seen before since I've been using Marketo.

It is under the design studio, but it does not allow me to edit any of the fields or edit the form itself. Does anyone know what type of form this is and why it might have been built this way? Does anyone also know how I might be able to edit a field in this type of form if I needed to? Thanks!

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Best answer by SanfordWhiteman

That's a Forms 1.0 ("Original") form, as opposed to a modern Forms 2.0 form.

Did you click on "Template Form Fields"? It should still be editable.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
March 19, 2018

That's a Forms 1.0 ("Original") form, as opposed to a modern Forms 2.0 form.

Did you click on "Template Form Fields"? It should still be editable.

A
Anonymous
March 19, 2018

Gotcha, that makes a lot of sense as to why I've never seen it before. Is there a way to update this form to Forms 2.0 besides just recreating it?

SanfordWhiteman
SanfordWhiteman
New Participant
March 19, 2018

You have to recreate it.

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