Unmapped custom fields tied to an SFDC field | Community
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Robb_Barrett
Level 10
Sep 23, 2019 8:29 PM UTC
Question

Unmapped custom fields tied to an SFDC field

I'm a bit confused with unmapped fields.  I have a large amount of fields listed as Unmapped that are tied to SFDC fields. If they're mapped over, how are they listed as unmapped and how do I get them into the Mapped area? I want to make sure there's a two way sync for these fields.

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1 reply

Steven_Vanderb3
Level 9
Sep 24, 2019 3:40 PM UTC

Simply speaking...ignore this screen. It only really accurately reflects the integration at the time it was set up. The most accurate way to check if a field is syncing and how it's mapped is to check it in Field Management.  CRM mappings will be shown there on the field info page.

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