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New Participant
August 18, 2016
Solved

Unsubscribe link either in footer of template or appended to email

  • August 18, 2016
  • 2 replies
  • 2437 views

Normally, we haven't had our unsubscribe link as part of our templates since it gets added to the bottom of each email that sends out (below where the template ends). However, we recently created new templates in which the unsubscribe link is actually part of the template itself and uses the system unsubscribe token. Out of curiosity, why doesn't the unsubscribe link append to the bottom of these templates, as well, when they send out? Don't get me wrong, I'm glad there's only one link to unsubscribe, but I'm a little curious what is recognizing that the link is already there and leaving it off the bottom?

Best answer by Josh_Hill13

{{system.unsubscribeLink}} should let Marketo know not to add the default.

2 replies

Grégoire_Miche2
New Participant
August 19, 2016

If you do not want to use the token proposed by Josh, but a specific URL, make sure you add

?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##

at the end of the URL.

-Greg

Josh_Hill13
Josh_Hill13Accepted solution
New Participant
August 18, 2016

{{system.unsubscribeLink}} should let Marketo know not to add the default.

JeffSm6Author
New Participant
August 18, 2016

Huh...interesting. I didn't know it wouldn't add the default if that token was present. Thank you! I'm assuming, then, once I remove that token from the template, the default link will pop up in the email? I suppose I can test and see.