"Update all" option not available when trying to approve snippet | Community
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C
CamrynKa
New Participant
July 21, 2023
Question

"Update all" option not available when trying to approve snippet

  • July 21, 2023
  • 2 replies
  • 1338 views

I need to update a minor thing on a snippet. This snippet is used in almost 12,000 assets. I need to use the "update all" behavior  because I can't manually approve 12,000 assets. I have the "No Draft" permission enabled in the admin page, and if I try to approve other snippets, the "update all" option is available. 

 

It says this option isn't available if dynamic content is changed, but this snippet is static both in the current approved version and the draft I've created.

 

I can't figure out why the "update all" option is grayed out when I try to approve the snippet. Any ideas?

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2 replies

J
Jasbirka
New Participant
July 24, 2023

Hi @camrynka,

 

You can update all the Assets associated with the snippet, I have also faced this issue in past months however, I have updated around 2000-3000 associated emails.

 

I have done this exercise in the Incognito (Private window) and all the associated assets have been approved.

 

Thanks!

Jasbir

    Katie_Golding1
    Katie_Golding1
    New Participant
    July 21, 2023

    Have you come across this document detailing the limitations of No-Draft snippets? I recommend reviewing the items listed there to see if your snippet might be impacted. The document also offers some troubleshooting steps. 

     

    Additionally, I personally haven't run into this snippet issue before but I know that we start running into difficulties reapproving email templates at 2,000-3,000 emails created with the template. I wonder if there's a similar limit for reapproving snippets. 

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