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New Participant
May 17, 2021
Question

Updated By Value

  • May 17, 2021
  • 1 reply
  • 2513 views

Hi Al,

 

Is there a way to find out the "Updated By" value when an update is made to lead. For eg, First name is update for a lead via API and there is some API user "API1" and now first name is updated again via another API user "API2". So is there any way to trigger a SC on basis of user who is updating the value?

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1 reply

SanfordWhiteman
New Participant
May 17, 2021
No, but you can use the Push Lead endpoint and its "reason" field to simulate this.
ShwetangAuthor
New Participant
May 17, 2021

Thanks for the reply. But if some update is made on the form directly, then what will be the value of "Reason" ? Also, if "Reason" is provided only in one integration and it is not passed from other integrations and I have a SC which trigger on update of 10 fields, will the "Reason" be same for all the 10 field updates ?

SanfordWhiteman
New Participant
May 17, 2021

Thanks for the reply. But if some update is made on the form directly, then what will be the value of "Reason" ?


FIlled Out Form activity doesn't use the API, so it would not have a reason, but would of course be a different activity.

 

Also, if "Reason" is provided only in one integration and it is not passed from other integrations and I have a SC which trigger on update of 10 fields, will the "Reason" be same for all the 10 field updates ?

The "reason" field is a property of the Push Lead activity. One Push Lead may cause multiple field updates.