Using Tokenized Emails in Send Campaigns outside programs | Community
Skip to main content
New Participant
June 24, 2024
Solved

Using Tokenized Emails in Send Campaigns outside programs

  • June 24, 2024
  • 1 reply
  • 891 views

Hello, we are creating emails fully built with tokens. I want to reference the email in smart campaigns that live outside those email programs. Is this possible? 

 

The email will live in the program with tokens, but the smart campaign will live outside that specific email program. 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SanfordWhiteman

If your Smart Campaign w/Send Email is in Program 111 and the email asset is in Program 222, no.

 

And this makes sense, right? If the asset were to pick up Program 111’s {{my.tokens}}, that would mean token inheritance is totally misleading. Local {{my.tokens}} are expected to win, and and a sibling Program’s {{my.tokens}} aren’t even visible.

 

What is leading you to want this setup? Please provide full details.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
June 24, 2024

If your Smart Campaign w/Send Email is in Program 111 and the email asset is in Program 222, no.

 

And this makes sense, right? If the asset were to pick up Program 111’s {{my.tokens}}, that would mean token inheritance is totally misleading. Local {{my.tokens}} are expected to win, and and a sibling Program’s {{my.tokens}} aren’t even visible.

 

What is leading you to want this setup? Please provide full details.