Video links embeded in email download instead opening in a Browser | Community
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M
manishk56775265
New Participant
May 19, 2022
Question

Video links embeded in email download instead opening in a Browser

  • May 19, 2022
  • 1 reply
  • 4695 views

Hello Marketo Ninjas,

 

When I embed a Video file link in Marketo email, a recipient - when she/he clicks on the link causes the 'download as' pop box appear that causes the file to download. Instead I need to open it in a browser window.

 

Is there any way I can configure this using the UI or tweaking the html code behind it?

 

Regards,

Manish

1 reply

Darshil_Shah1
Darshil_Shah1
Community Manager
May 19, 2022

Can you please provide the email code? I think it's fine even if you share the embed part. Thanks!

 

M
manishk56775265Author
New Participant
May 20, 2022

Hello Darshil,

Following is the code snippet:

----------------------------------

<p><span style="font-family: verdana, geneva; font-size: 14px;">Thanks for reaching out. Please find below the recording link for your quick perusal;</span></p>
<p><span style="font-family: verdana, geneva; font-size: 14px;"><a href="tcs.com/xxxxxxxxxx.mp4">Recording Link</a></span></p>

-----------------------------------

Regards - Manish

Darshil_Shah1
Darshil_Shah1
Community Manager
May 20, 2022

Unfortunately, I couldn't reproduce this! I added a test mp4 video file link in the href attribute and added the html snippet you shared in a test email - when I sent out the sample email and clicked the "Recoding Link", the video opened in the browser itself and it didn't prompt to download. Could this be due to the way video is hosted (the HTTP response headers forcing the download instead of opening in the tab)?

 

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