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New Participant
August 19, 2021
Question

View SFDC Mapping

  • August 19, 2021
  • 1 reply
  • 1357 views

Hello, is there a specific way to view all data that's coming through the SFDC sync?

 

We would like to have a better line of sight into the following so we have a better understanding of what information we have in Marketo, what information we don't need and how we can better use this information to support marketing to install base, target accounts as well as leads.

 

What fields are being updated in SFDC and how can we see what is being sent over from Marketo?

What is the frequency of those updates between SF and Marketo?

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1 reply

Employee
August 19, 2021

Hi @lamin_ceesay 

You can see the SF and Marketo field mapping in Admin->Field Management->Field Mapping.

You could also request your SF admin to send you over what fields are being shared to the Marketo Sync User profile. Any field that SF provides visibility to Marketo can be seen in Marketo and depending on the read/write permissions set against each field, you should be able to identify what Marketo and SF can update.

The frequency can be explained here: https://experienceleague.adobe.com/docs/marketo/using/product-docs/crm-sync/understanding-the-salesforce-sync.html. 

You should be able to view the last synced under Admin-> Salesforce -> Last Synced (seen on top right)

New Participant
August 20, 2021

Thank you, that was super helpful!