I have a subscription renewal campaign set up for expired users. If my campaign flow steps are set up like the image below, will the email in step #3 only send to users who did NOT renew after 7 days?
Simply, will a Choice be acknowledged after a Wait Step OR will everyone who qualified for step #1 qualify for step #3?
Hi Kim,
It's not it exactly that they won't qualify for step 3 (unless you have a remove from flow happening somewhere) but if they do not fit into your Choice 1 of Step 3 then they will receive the default choice (do nothing as you currently have it). So they are still in your flow here and could receive any flow steps after 3.
Hope that helps!
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