Wait step Must End On during business hours | Community
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Katja_Keesom
Community Manager
June 22, 2023
New

Wait step Must End On during business hours

  • June 22, 2023
  • 1 reply
  • 1065 views

I have seen a few questions on the discussion forum and have been wondering about it myself. When you set up a wait step with a duration you can set the "must end on" for a specific moment. Using this duration often has the purpose to make sure an email is sent within business hours. Setting the must end on to the beginning of business hours (e.g. Mon-Fri at 7AM) means every email in that flow will be sent at 7AM, but that is not always what you want.

It would be great if you could specify to "wait one hour and the wait step must end between Mon-Fri 7AM-5PM".

1 reply

Demeter
New Participant
June 22, 2023

This would be an amazing resource for those with more personalized emails. If I get an email that has been personalized, at 3 am...I'm calling BS, ya know. Now if I get a personalized email at 2pm or within business operating hours... now you've piqued my curiosity