'Web Page Visits Triggers' with "Remove from Flow' Sending the Same Email More Than Once | Community
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Shane_Rourke2
Shane_Rourke2
Level 4
Jul 30, 2020 7:24 PM UTC
Solved

'Web Page Visits Triggers' with "Remove from Flow' Sending the Same Email More Than Once

I set up a program that sends two emails 1 hour and 24 hours from visit if they don't complete the form on the page. 

I test below and received the 1 hour email 3 times.  I did visit the page 3 times so I am assuming there is a step missing in either the smart list of flow. Any advice?

Thanks!

 

 

 

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SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Jul 30, 2020 9:48 PM UTC

I would say changing the QRs to Once Every 2 Days (or whatever accommodates your cumulative waits) is a better idea than adding another Activity Log lookback choice.

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4 replies

Balkar_Singh
Balkar_Singh
Community Manager
Jul 30, 2020 7:59 PM UTC

One way is to add a choice to flow step and exclude people who have been sent the email.

 

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Shane_Rourke2
Shane_Rourke2Author
Level 4
Jul 30, 2020 9:02 PM UTC

Thanks Balkar! Is that a better option than below?

 

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Shane Rourke
SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
Jul 30, 2020 9:48 PM UTC

I would say changing the QRs to Once Every 2 Days (or whatever accommodates your cumulative waits) is a better idea than adding another Activity Log lookback choice.

Translate
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