'Web Page Visits Triggers' with "Remove from Flow' Sending the Same Email More Than Once

Forum|Forum|5 years ago
July 30, 2020
1 reply
2826 views

I set up a program that sends two emails 1 hour and 24 hours from visit if they don't complete the form on the page.

I test below and received the 1 hour email 3 times. I did visit the page 3 times so I am assuming there is a step missing in either the smart list of flow. Any advice?

Thanks!

Marketo

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Best answer by SanfordWhiteman

I would say changing the QRs to Once Every 2 Days (or whatever accommodates your cumulative waits) is a better idea than adding another Activity Log lookback choice.

Balkar_Singh

Community Manager

One way is to add a choice to flow step and exclude people who have been sent the email.

Shane_Rourke2Author

New Participant

Thanks Balkar! Is that a better option than below?

Shane Rourke

SanfordWhitemanAccepted solution

New Participant

I would say changing the QRs to Once Every 2 Days (or whatever accommodates your cumulative waits) is a better idea than adding another Activity Log lookback choice.

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