Web Personalisation; 1st page visited only | Community
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markfarnell
New Participant
March 15, 2022
Question

Web Personalisation; 1st page visited only

  • March 15, 2022
  • 1 reply
  • 1200 views

I'm sure I am missing something obvious here.

We want a web personalisation campaign to fire on the first page a user visits; but not on every page in that session. The segment is set to "On Entry" and the campaign to Any Page on our domain.

I recall, but am unable to locate, that web personalisation campaigns only fore once per session.

I was expecting that regardless of which page I enter the site I would see the campaign; but not on subsequent pages.  What we are seeing is that the campaign fires on every page visited.

Am I missing something or is it not possible to throttle the campaign to only appear once in a session.

 

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1 reply

Darshil_Shah1
Community Manager
March 15, 2022

Well, by any chance, do you have Sticky option check marked on your web campaigns? If Sticky check-box is checked, then the campaign will continue to appear on every page of your pages in the same session.