Website jumplink issues with email buttons
Hi everyone,
When we insert a link with an internal jumplink (i.e., www.example.com#form-- note: just an example, not a real URL) into the URL on an email module including a CTA button, it does not work. Instead, the jumplink portion seems to be erased, so it just goes to, hypothetically, www.example.com.
When I click on the button in a sample email or in the preview, it renders as www.example.com + a bunch of Marketo munchkin code and ends with #form?
I am not sure why the question mark is being added. I've double-checked that in the URL field in the email module, there isn't an extra space at the end of the URL.
However, the jumplink hyperlink works correctly when I insert hyperlinks directly into the text box. It only seems to be an issue with buttons.
Any insights into why this is happening? The only way I can think around this just clicking on the button in the text field and manually inserting the URL there as opposed to in the module section in the email design.
Michelle