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Jessica_Korn
Jessica_Korn
New Participant
February 16, 2017
Solved

what devices our emails are being opened on?

  • February 16, 2017
  • 2 replies
  • 5847 views

Hi - how can I pull out the stats on what devices our emails are being opened on? i.e. Email client, mobile etc?

I'm building a new email template, and wanted to get a sense of what the majority of my leads were using to opening my emails.

Building a smart list doesn't let me see the breakdown.

Thanks!

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Best answer by Devraj_Grewal

Jess,

In a smart list, you can use the filter "Opened Email" and you have the constraints of "Is Mobile", "Device", "Platform", and "Browser" to choose from. You can build a smart list for each device you are interested in reporting on.

2 replies

Joey_Forcelli1
Joey_Forcelli1
New Participant
February 17, 2017

Hey Jess,

If your instance is setup with email insights you can pull this information easily. On the email insights report you can view your engagement metrics by device type or OS type.  You can find these filters under the "device type" drop down.

Hope this helps.

Devraj_Grewal
Devraj_GrewalAccepted solution
New Participant
February 16, 2017

Jess,

In a smart list, you can use the filter "Opened Email" and you have the constraints of "Is Mobile", "Device", "Platform", and "Browser" to choose from. You can build a smart list for each device you are interested in reporting on.

Jessica_Korn
Jessica_KornAuthor
New Participant
February 16, 2017

Thanks, Devraj, I think that'll work.

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