What happens if a lead enters a fixed end date wait step after the end? | Community
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Grégoire_Miche2
Grégoire_Miche2
New Participant
October 22, 2015
Solved

What happens if a lead enters a fixed end date wait step after the end?

  • October 22, 2015
  • 2 replies
  • 3238 views

Has anyone tried to see what happens if a lead enters a flow step after after the end date /time of taht flow step (in case it's a fixed date wait)?

-Greg

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Best answer by Grégoire_Miche2

Hi Dan,

In fact, no, the wait step is just skipped and the lead proceeds to the following step.

-Greg

2 replies

Grégoire_Miche2
Grégoire_Miche2Author
New Participant
October 22, 2015

This can really cause unwanted behaviors. Imagine some uses this type of waits to do the following, on a registration for to an event that starts on Oct 23rd :

  1. Send email to confirm registration
  2. wait until Oct 22nd, 10AM
  3. send a reminder email

If someone registers on the 22nd, 1PM, he/she receives immediately the confirmation and the reminder email.

Just posted an idea :

-Greg

Dan_Stevens_
Dan_Stevens_
New Participant
October 22, 2015

Good question. Expected behavior is the lead would stall and not proceed any further. 

Grégoire_Miche2
Grégoire_Miche2Author
New Participant
October 22, 2015

Just launching a test. I'll keep you posted.

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