When a webhhok fails - the response mapping does not work? | Community
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A
Anonymous
June 26, 2013
Duplicate

When a webhhok fails - the response mapping does not work?

  • June 26, 2013
  • 6 replies
  • 2311 views
Hi, i want to store some result fields into Marketo fields once the webhook fails.
But it does not work.
I can see the error message on the results tab of the compaign but the response mapping does not work.
For example, this is the response i receive:
{"timestamp":1372233958185,"error":{"httpStatus":500,"reason":"Last name is missing from the request","message":"Internal server error while invalid entity.","code":10003},"status":"Enrichment Failed"}

And i am mapping the "status" field to a custom field.
But the result does not enter the field.

Any ideas?

thanks

6 replies

K
kh-lschutte
New Participant
February 24, 2020
No text available
A
Anonymous
July 2, 2013
You can filter for failures by "webhook is called" with constraint "Response" contains "Server Error"
A
Anonymous
July 2, 2013
I can do this. However, this way i won't see the webhook as failed in the result table. it will seem like it succeeded.
A
Anonymous
June 27, 2013
Amnon,
We parse the response whenever we get a HTTP response code of 200.  Would it be possible for you to change the response code on your side for this error?
A
Anonymous
June 27, 2013
It still does not work. (what was fixed was webhooks update response fields in general, but this scenario of error was not fixed)
when i get an error response from webhook and this data:
{"timestamp":1372308838846,"error":{"httpStatus":500,"reason":"Last name is missing from the request","message":"Internal server error while invalid entity.","code":10003},"status":"Enrichment Failed"}

The status which is mapped to custom field does not update the field.
thanks
A
Anonymous
June 26, 2013
We have fixed this issue now.  Please retry
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