Where can I see our CSM/CAM's contact information? | Community
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Grant_Booth
New Participant
November 9, 2017
Solved

Where can I see our CSM/CAM's contact information?

  • November 9, 2017
  • 3 replies
  • 2962 views

I received an email from Marketo yesterday, encouraging me to contact our CSM as a primary point of contact for non-support related issues -- rather than other internal points of contact at Marketo -- and providing their contact information. Is there a way to also see this person's information in the UI, such as somewhere in the Community? This email was the first I'd heard of our CSM! I hate having to route non-Support related questions through Support when I don't know who else to contact and I'm afraid of not getting a response when someone is on vacation.

Marketo - feel free to convert this to an idea if it doesn't already exist somewhere.

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Best answer by Gerard_Donnell4

There is only the general support information availble from the UI.  Its under Help > Customer Support

About Support

3 replies

Grant_Booth
New Participant
November 9, 2017

I've created an idea here:

Like it and comment to it so it appears higher in results!

Dan_Stevens_
New Participant
November 9, 2017

Hi Grant - are you not still with Marketo?

Gerard_Donnell4
Gerard_Donnell4Accepted solution
New Participant
November 9, 2017

There is only the general support information availble from the UI.  Its under Help > Customer Support

About Support