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Mikes_Jones
Mikes_Jones
New Participant
June 29, 2016
Solved

Which Marketo Features are Free and Which Aren't

  • June 29, 2016
  • 3 replies
  • 4378 views

What's the best way to figure out which Marketo features come out of the box and which ones have to be added on?

Just trying to get a sense of all the features we have at our disposal. Not positive if features like the Revenue Cycle Model are add-ons or out the box.

Thanks!

Best answer by Dan_Stevens_

Your question is timely as, just today, I had a discussion with our account rep at Marketo to discuss our renewal.  Apparently, Marketo is moving to "solution bundles" that will include specific capabilities based on bundle:

Today, we're on Enterprise, and the following features are add-ons for us:

  • RCA/RCE
  • Sales Insight
  • Social Boost
  • Real-time Personalization (we don't have this)
  • Calendar (we don't have this)

I was also completely unaware that the base instances come with only 25 seats.  We always thought there was no limit.  This was never stated in our contract and is just now being defined.  We have 81 users in our instance today.

3 replies

A
Anonymous
December 6, 2016

Hi,  The bundles are on the website -

Lead Management Solution Pricing - Marketo

Email Marketing Solution Pricing - Marketo

Consumer Marketing Solution Pricing - Marketo

Customer Marketing Solution Pricing - Marketo

Mobile Marketing Automation Solution Pricing - Marketo

There is no pricing as need to talk to sales person about needs/requirements but it is a step in right direction of listing out what is included in each bundle. 

Dan_Stevens_
Dan_Stevens_Accepted solution
New Participant
June 29, 2016

Your question is timely as, just today, I had a discussion with our account rep at Marketo to discuss our renewal.  Apparently, Marketo is moving to "solution bundles" that will include specific capabilities based on bundle:

Today, we're on Enterprise, and the following features are add-ons for us:

  • RCA/RCE
  • Sales Insight
  • Social Boost
  • Real-time Personalization (we don't have this)
  • Calendar (we don't have this)

I was also completely unaware that the base instances come with only 25 seats.  We always thought there was no limit.  This was never stated in our contract and is just now being defined.  We have 81 users in our instance today.

    Robb_Barrett
    Robb_Barrett
    New Participant
    June 29, 2016

    This makes it confusing! I'm also an Enterprise customer and I have no clue which configuration we have.  Oy, vey!

    Robb Barrett
      G
      gkrajeski-SWLN
      New Participant
      June 29, 2016

      Oy vey for sure!!

      Glad I'm not directly dealing with this, but from my own personal experience I could easily drop Calendar if Marketo is unable to improve it's usability and viability as a product for Enterprise level customers!

      Having a limit of 200 returned results is severely hurting out impression and ability to use this particular product!

      Would be happy to discuss further with SMEs or other teams!

      Josh_Hill13
      Josh_Hill13
      New Participant
      June 29, 2016

      RCM and RCE are typically add ons and may be dependent on the package you purchased. Please ask your account manager for help.

      Typically:

      • IP address= $
      • RCE=$
      • RCM >2 = $ but depends on your package
      • Workspaces/LPs - depends on level and $
      Terms & ConditionsAccessibility statement

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