Why am I having a hard time syncing my Marketo webinar campaign statuses to the SFDC campaign?! | Community
Skip to main content
V
vraesmith91
New Participant
August 12, 2021
Question

Why am I having a hard time syncing my Marketo webinar campaign statuses to the SFDC campaign?!

  • August 12, 2021
  • 1 reply
  • 2157 views

I really need help...

 

I am building a webinar in Marketo and I went to set up the 'Salesforce Campaign Sync'.. what we do at my company is let it sync over and then un-sync it so that not EVERYONE is pushed into the Salesforce campaign:

 

 

I then create triggers based on if someone 'registers' for example, they are added to the Salesforce campaign as 'Registered'. 

 

Salesforce is showing my webinar in the system but what is really strange is that the members statuses are NOT SYNCING over which is keeping me from building out the logic, it will not bring in ANY status (shown below):

 

I have NEVER encountered this with Marketo before.. In fact earlier today I sent out an email blast using this same process and it worked fine. 

 

Can anyone help?

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

adrianfraguela
adrianfraguela
New Participant
August 13, 2021

Did the Campaign Member Statuses get created correctly in SFDC? I would start with a check there. If they're not there then you'd need to create them and wait for them to sync. Which can take a couple hours.

V
vraesmith91Author
New Participant
August 19, 2021

It actually ended up taking OVERNIGHT to sync. Something is certainly wrong.. our instance is extremely slow.

Terms & ConditionsAccessibility statement

Loading footer...