Why can't I find a SFDC Custom Account Field in Marketo? | Community
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Nancy_Rosentha5
Nancy_Rosentha5
New Participant
July 24, 2019
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Why can't I find a SFDC Custom Account Field in Marketo?

  • July 24, 2019
  • 2 replies
  • 3039 views

We created a custom salesforce Account object field and it is not showing up in my Marketo instance?  Any ideas why and how to rectify this?

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Best answer by Chris_Wilcox

Are there read/write visibility permissions for the Marketo Integration User? Ask your SFDC Admin to make sure the field is exposed to the integration user.

2 replies

Jackie_Potts
Jackie_Potts
New Participant
July 24, 2019

Have you refreshed your schema? We have found sometimes to see a new SFDC field, you have to pause the sync, refresh the schema under Admin Salesforce object sync and then turn the sync back on. Make sure you turn the sync back on once these steps are completed if you have to go that way.

    Chris_Wilcox
    Chris_WilcoxAccepted solution
    New Participant
    July 24, 2019

    Are there read/write visibility permissions for the Marketo Integration User? Ask your SFDC Admin to make sure the field is exposed to the integration user.

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