Why can't I sort my custom field in the web UI? | Community
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July 25, 2014
Solved

Why can't I sort my custom field in the web UI?

  • July 25, 2014
  • 4 replies
  • 4243 views
I have a custom Lead field.

In my UI, I'm looking at the table, and I click the column name to sort it.  For some reason, my field's sort buttons are grayed out.

All the rest of the columns can be sorted, but not my custom one.

What's that about?  Can I really not sort by custom fields?  Argh.
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Best answer by
Yes, unfortunately we cannot sort on custom fields at this time.  You can export and sort in excel.

4 replies

October 21, 2014
Is there a plan to fix this?
New Participant
April 14, 2023

When I see issues like these it becomes more and more clear that Adobe views Marketo as a cash cow and has assigned only enough resources to keep it running, rather than actually developing the product and fixing absolute basic UI deficiencies that other product s have had for years.

Marketo is currently a dead product.

July 28, 2014
I clicked "Best Answer", but that phrase really feels like a misnomer in this case.
July 28, 2014
That seems rather inexplicable.
Accepted solution
July 28, 2014
Yes, unfortunately we cannot sort on custom fields at this time.  You can export and sort in excel.
Francis_Vanderb
New Participant
February 25, 2020

You call this solved?

Michael_Florin-2
New Participant
March 8, 2022

This is actually a sad story...

 

But one related question if you don't mind thread necromancy: What is a custom field?

 

For instance, I see through the API that "MarketoSocialGender" has custom field = true, although that is not a field that any user had created. It's part of Marketo's initial field load. How/why is that "custom"?