Why Program level people not reflected in smart campaigns within program
Hi Team,
I am planning to have Email program and targeted audience in the smartlist at program level so the program is restricted to selected leads,
I wanted to have couple of smart campaigns to decide program success and failure by clicking links and not respectively.
I understand by success the campaign sets to be trigger campaign but whereas the failure campaigns automatically turns out to be batch campaign which is understandable as no user input on an email to refer trigger campaign.
My question is, the batch campaign within an Email Program turns out to be targetter to wide audience than smart list at program level. which requires redundant action to add list to failure campaign as well.
Is my understanding correct or am I missing anything for Failure campaign.
Please advise.