Will leads that are moved back to their initial streams receive twice the content of the stream ? | Community
Skip to main content
Anonymous
Jun 22, 2017 3:03 PM UTC
Solved

Will leads that are moved back to their initial streams receive twice the content of the stream ?

Hello,
I have implemented several streams and transitions rules so that my leads can leads can move from one to another.
I wonder if a lead that goes back to a stream he previously was, can receive the content he had already received ?
Regards,

Maxime

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Balkar_Singh
Balkar_SinghAccepted solution
Community Manager
Jun 22, 2017 4:04 PM UTC

Maxime Crétot - A lead won't receive a content piece twice in an engagement program. If it's needed, we need to have a duplicate content piece.

View reply

2 replies

Joey_Forcelli1
Joey_Forcelli1
Level 4
Jun 22, 2017 4:05 PM UTC

Maxime,

A lead that re-enters a stream will not be sent emails that they have already received.  The content will pick up where it left off initially.

Translate
Balkar_Singh
Balkar_SinghAccepted solution
Community Manager
Jun 22, 2017 4:04 PM UTC

Maxime Crétot - A lead won't receive a content piece twice in an engagement program. If it's needed, we need to have a duplicate content piece.

Translate
    Terms & ConditionsAccessibility statement

    Loading footer...