Will leads that are moved back to their initial streams receive twice the content of the stream ? | Community
Skip to main content
June 22, 2017
Solved

Will leads that are moved back to their initial streams receive twice the content of the stream ?

  • June 22, 2017
  • 2 replies
  • 1816 views

Hello,
I have implemented several streams and transitions rules so that my leads can leads can move from one to another.
I wonder if a lead that goes back to a stream he previously was, can receive the content he had already received ?
Regards,

Maxime

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Balkar_Singh

Maxime Crétot - A lead won't receive a content piece twice in an engagement program. If it's needed, we need to have a duplicate content piece.

2 replies

Joey_Forcelli1
New Participant
June 22, 2017

Maxime,

A lead that re-enters a stream will not be sent emails that they have already received.  The content will pick up where it left off initially.

Balkar_Singh
Balkar_SinghAccepted solution
Community Manager
June 22, 2017

Maxime Crétot - A lead won't receive a content piece twice in an engagement program. If it's needed, we need to have a duplicate content piece.