Will Marketo Re-populate campaign members if they were deleted in SFDC? | Community
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A
Anonymous
December 15, 2015
Solved

Will Marketo Re-populate campaign members if they were deleted in SFDC?

  • December 15, 2015
  • 2 replies
  • 1866 views

I'm wondering if a lead's campaign membership is purged in SFDC (just cleaning out very old campaign memberships), will Marketo see this and re-populate the campaign members?

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Best answer by JohnCl9

Hi Henry,

The answer to your question is no.  When a lead is removed from a campaign or deleted in Salesforce, that information is recorded in Marketo, and the lead record will not be put back in the campaign.

John

2 replies

A
Anonymous
February 8, 2016

to piggyback on this question, if people in that list had unsubscribed to email, would they still be in the unsub list or with them being removed would that also take them off of that lits?

J
JohnCl9
Employee
February 8, 2016

Hi Greg,

If a lead is unsubscribed at the time they are deleted, Marketo will remember that email address.  Any leads created in your instance in the future with the same email address will be created with Unsubscribed set to True.  This is what's called the Durable Unsubscribe feature.

John

A
Anonymous
February 8, 2016

John,

Thanks for clearing this up. I was thinking that would be deleted everywhere and from all lists.

GJ

J
JohnCl9Accepted solution
Employee
December 16, 2015

Hi Henry,

The answer to your question is no.  When a lead is removed from a campaign or deleted in Salesforce, that information is recorded in Marketo, and the lead record will not be put back in the campaign.

John

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