Will my email program block an operational email? | Community
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New Participant
November 12, 2022
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Will my email program block an operational email?

  • November 12, 2022
  • 1 reply
  • 2160 views

Hello, 

 

I  have a batch email program that I haven't deployed yet that seems to be telling me a large number of emails will be blocked, according to the Audience area of the dashboard.  However, my email is set to operational.  Will the program actually block these 5,110 emails once it launches?

 

 

 

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Best answer by Darshil_Shah1

While sending an operational email, Unsubscribed and Marketing Suspended people will still be included in the "blocked from email" count on the schedule tab of the campaign/program, but Marketo would overlook these fields' data while sending out an operational email. So, all in all, yes, people who're Unsubscribed/Marketing Suspended out of all the blocked leads will still receive the email.

 

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
November 12, 2022

While sending an operational email, Unsubscribed and Marketing Suspended people will still be included in the "blocked from email" count on the schedule tab of the campaign/program, but Marketo would overlook these fields' data while sending out an operational email. So, all in all, yes, people who're Unsubscribed/Marketing Suspended out of all the blocked leads will still receive the email.

 

New Participant
November 16, 2022

Thank you for confirming, @darshil_shah1!