Workaround for adding choices in a wait-step? | Community
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A
AlokRa4
New Participant
December 8, 2015
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Workaround for adding choices in a wait-step?

  • December 8, 2015
  • 2 replies
  • 2595 views

This has been a popular idea, but I want to see if anyone has a workaround to add choices when using the wait step in the flow. As an example, If 'Did not open email', Wait for 5 days else Wait for 3 days.

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Best answer by Grégoire_Miche2

Hi Alok

I see at least 2 :

  • Create a formula date field to compute what you want with choices, then copy the value in a date field and use that date field as a token in the wait step
  • Use a request campaign flow step that supports choices, then send the lead to 2 different sub-campaign that will have their own wait flow step with appropriate setting

-Greg

2 replies

A
Anonymous
December 10, 2015

I agree with the solution to request campaign and would recommend that as well, but one other thought is use multiple wait steps that build on each other and then use choices in the send email flow steps to target the right segment of your list.

Ex.

Wait 3 Days

If Opened Email X, Send Email Y, Default: do nothing

Wait 2 Days

If Not Opened Email X, Send Email Y, Default: do nothing

You now have waited 5 days for those records who have not opened the email to email them again. Not very pretty or sophisticated, but just another option.

    Grégoire_Miche2
    Grégoire_Miche2Accepted solution
    New Participant
    December 8, 2015

    Hi Alok

    I see at least 2 :

    • Create a formula date field to compute what you want with choices, then copy the value in a date field and use that date field as a token in the wait step
    • Use a request campaign flow step that supports choices, then send the lead to 2 different sub-campaign that will have their own wait flow step with appropriate setting

    -Greg

      Grégoire_Miche2
      Grégoire_Miche2
      New Participant
      December 8, 2015

      And also, vote for the ideas

      Here :

      and here :

      -Greg

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