Workflow testing with sample email | Community
Skip to main content
New Participant
March 25, 2021
Solved

Workflow testing with sample email

  • March 25, 2021
  • 1 reply
  • 1432 views

Hi,

we are planning to send out an email including a CTA - when receiver clicks CTA an automatic operational email is triggered which confirms attendance. 

How can I test this workflow via "Send a sample email"? When clicking CTA in sample email nothing happens. When trying it via "real campaign" it works.

 

Thanks

Andreas

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Michael_Florin-2

You can't. Clicks on Sample Emails are not being recorded and cannot trigger Flow Steps.

 

There are numerous aspects in which sample emails behave differently than real emails sends. Usually it's a good idea to test everything through a real send.

1 reply

Michael_Florin-2
Michael_Florin-2Accepted solution
New Participant
March 25, 2021

You can't. Clicks on Sample Emails are not being recorded and cannot trigger Flow Steps.

 

There are numerous aspects in which sample emails behave differently than real emails sends. Usually it's a good idea to test everything through a real send.