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Stijn_Heijthuij
Adobe Champion, Community Advisor, UG Leader
Stijn_HeijthuijAdobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
December 9, 2015
Solved

Workspaces for data compliancy

Hi guys,

Our company operates on a global level. Is it required to split our EU leads into a European workspace and a North American workspace?

Thanks,

Stijn

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Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
December 9, 2015

Hi Stijn,

No it's not, at least not that directly.

The issue of where the data is located cannot be resolved by lead partitions. It's about knowing in which Data center your data is located. There a few very good articles in the community on safe harbor :

Safe Harbor Program Update

Update from Marketo on the EU-US Safe Harbor Framework

What is the impact of this for those of us that operate a GLOBAL Marketo instance?

Now, you may want to use different workspaces and partitions based on geographies so that you can manage easily different unsubscribed policies (per your other question), langages, etc...

-Greg

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2 replies

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
December 9, 2015

Hi Stijn,

No it's not, at least not that directly.

The issue of where the data is located cannot be resolved by lead partitions. It's about knowing in which Data center your data is located. There a few very good articles in the community on safe harbor :

Safe Harbor Program Update

Update from Marketo on the EU-US Safe Harbor Framework

What is the impact of this for those of us that operate a GLOBAL Marketo instance?

Now, you may want to use different workspaces and partitions based on geographies so that you can manage easily different unsubscribed policies (per your other question), langages, etc...

-Greg

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Josh_Hill13
Josh_Hill13
Level 10
December 9, 2015

Usually the reason to have Workspaces is to divide leads and assets between BUs or groups that should be separated. Common scenarios

  • BU
  • Region (your business regions)
  • Countries
  • Brands

As Greg said, this has zero to do with privacy rules and I would not necessarily design Marketo WS on that principle. Each WS can use separate privacy workflows to comply with local laws, although I recommend adhering to the strictest country's email rules.

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