Zoom event in Marketo - wrong # of registrants | Community
Skip to main content
Kamilla_Berdin
Kamilla_Berdin
New Participant
May 8, 2020
Question

Zoom event in Marketo - wrong # of registrants

  • May 8, 2020
  • 1 reply
  • 1404 views

Hello,

 

A marketo rep has set up Webinar events for my company with hidden UTM fields.

 

We held an event and sent the referral URL to the panelist for their use, so we could track how many referrals they provided.

The event is linked to Zoom.

However, the number of registrants in Zoom only shows the people who registered through the default landing page (no custom UTM codes). The people that registered through the referral link with the UTM fields do not show up in Zoom.

Furthermore, when I check the referral list, the UTM source is blank.

 

Has anyone had a similar issue or has a solution?

 

As a workaround, I'm importing the Marketo referral lists into Zoom manually.

 

Thank you.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Jay_Jiang
Jay_Jiang
New Participant
May 11, 2020

Sounds like something's been mis-configured with your integration, though could be other issues.

 

If it's not working as intended, repeat troubleshooting and eliminate one factor at a time.

Terms & ConditionsAccessibility statement

Loading footer...