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Hi, I have created a new segment in the new Sitecatalyst interface(released in last Month) and I cannot see that segment in the Reportbuilder. Please could you let me know if anything I have missed. Also  for some reason, the latest version of Reportbuilder is not reflected in my excel plugin (v5.0)(when I click on Help section) even though I installed the latest Reportbuilder Plugin.Let me know if you need anything from meThanks-Sri

I am working on a basic implementation of DTM on a secure site. When I navigate the site, I can see the data that should be set in the debugger as well as in the browser console. The tool and rules are firing as expected. However, when I log in to adobe analytics to view the data, there is none. I have checked and doublechecked the suite ID and just about everything else I could think of. I compared it to a successful implementation and both are configured alike. Has anyone ever had a similar experience?Thanks!Chad 

While in the Report Suite Administration, I was curiously looking through Video Reporting Configurations.Report Suite AdminEdit Settings > Video Management > Video ReportingI clicked on Video Core chose Solution Variables, in which case the process completes and I have no ability to change the configuration or turn off the Video Reporting for that Report Suite.Does this mean that only client care can set it back to disabled or swap between Solution Variable config and Custom eVar config?

Hi,I have problems with Data Warehouse requests and our IT team would know from what Adobe IP are made the requests. Does anyone know about it?Can I get more information about the error? IT requires more details and I have only this message: "Request failed to send. Please check send parameters and destination connectivity."Thank you in advanced,Sergio

Is anyone having trouble with Segments not behaving the same in Data Warehouse as they do in Reporting Analytics since the update?  Data that is segmented in Reporting and Analytics is not being segmented in Data warehouse.  The segment in question uses a Hit container and applies to pages with a certain pattern  

Hi Adobe team, Since the changes to the new segment manager have been live last week, we have not been able to access the panel and segment manager and utilize any segments in our reports. The panel just shows the loading blocks and never pulls in list of segments.We are certain that the issue is with our firewall or proxy servers (everything works outside the network), but our IT team cannot identify which IP addresses/URLs or encryption/decryption processes need to be configured for this to work.Can anyone please provide us some technical details of these areas as our IT team are struggling to resolve this and it is severely impacting our reporting and analytics capabilities. Client care could not help and we are lost for options here. Much appreciated,Thanks,Alan

My company has not enabled the ability to upgrade report builder to 5.0, so even if I download it it won't load in excel.  I am trying to refresh the segment list in Report Builder 4.7 to show newly created segments from Site Cat.  I have logged out and logged back in to both report builder and site cat.  How do I see my new segments in Report Builder?  There is no "refresh" in 4.7.

Hi, I want to create a new segment on "return visits from organic search" in SC 15. I know how to create a segment on return visits and I saw "organic search" in "pre-configured". But I don't know how to create a new segment that combines 2 conditions. To be specific, I don't know how to create organic search segment. In the "pre-configured", i saw it was setup as "paid search equals 0". However, i could not find "paid search" when choosing from the drop-down menu "where"; what I could see relevant are only "search engine-organic" or 'search keywords-organic".Can anyone tells me how to create organic search segment? So i can combine two conditions to create "return visits from organic search". Thanks! 

Any insight?  many thanks

There were many Adobe updates and changes this past weekend. Since this past weekend the Adobe Marketing Cloud > Reports & Analytics > Admin Tools > Publishing Widgets set up in Adobe are failing to send data to the pages. Usual troubleshooting has taken place - code replaced, re-saved, cookies cleared - these actions usually work whenever there is an interruption in the data feed. Is this occurring to anybody else?

HiDid a search and couldn't find this issue already raised.  Since the last release we have seen Unknowns or fields greyed out in several of our segments.  For example, we have a few regional segments and some of countries are now marked as 'Unknown' or have been greyed out e.s Soloman Islands.  I have been unable to resave these as advised as the option is greyed out also. This is very frustrating as we have many segments that have this issue and we now have to re-create these figuring out what the missing countries are. Is anyone else having this issue or can someone tell me how I can fix this? Thanks

Since April we are no longer able to utilise proxxy debuggers/packet sniffers like Charles or Bloodhound.From an IT perspective, we have tested this on external ADSL connections both in the office and at my house to make sure network isn't the barrier. It's also been tested on Mac OS, a build windows machine and my own windows machine to make sure policies and OS aren't getting in the way. The issue experienced is that all the devices on the network can't access the proxy server created by Bloodhound.Does anyone know how to fix this issue?Thanks!

Please look at below and let me know your inputs. I want to understand if there is a better way to do this(viz can I track without using 5 event variables?): Business Requirement: Scroll points of 25%, 50%, 75%, and 100% will be captured by specific page name, etc. Design                                                           prop 71 eVar72eVar73eVar74 % scrolledInstancepage url/nameviewportviewport Event5baseline74asmall240 x 320event 125%24blarge241 x 320event 250%5c 242 x 320event 375%10d 720 x 1280event 4100%52e 1280 x 800 *eVar to expire on page viewPlease look at below and let me know your inputs. I want to understand if there is a better way to do this(viz can I track without using 5 event variables?): Business Requirement: Scroll points of 25%, 50%, 75%, and 100% will be captured by specific page name, etc. Design                                                           prop 71 eVar72eVar73eVar74 % scrolledInstancepage url/nameviewportviewport Event5baseline74asmall240 x 32

Hi, I need to track attributes of a user profile just as gender, job title, etc, however I don't want to upload any of my data into Adobes cloud services. Is there a way customize Site Catalyst to pull that information from my database, as opposed to me having to upload it?

Hi All, Does anyone here ingest their data feed into an on-site data warehouse. We recently have been seeing either corrupted rows or information that is being parsed into an additional row which is causing problems. I have tried to contact ClientCare to understand why the data feed is including these problematic rows but I have yet to get a response. Does anyone have a recommendation? Thanks, Greg

can't login to report builder-error is user login unsuccessful. this is not due to any issues with credentials. can anyone help?

If my website has 2 DNS servers that are both valid and working, will the Analytics be combining the metrics into one suite or will it separate them based on the host name?For example, if www1.mysite.com/index.html and www2.mysite.com/index.html both point to the same source, how will the Analytics Suite handle the metrics. Separately or Combined.

Hi,I tried to create summary report of the site with Report Builder.I found metrics "mobile daily visitor(Sorry, I am not sure it is correct name in English.)" in request window.But I didnt find detail definition of this metrics on help site.I checked mobile visitor number that have value data in mobile device report.But it didn't correspond.If I would get its description, I want to use this metrics.I am very sorry for my poor English.Tomo 

Adobe Ad Hoc analysis is not opening anymore.  I upgraded my work computer from a lenovo t410 to a lenovo t440, however, I am still on Windows 7 enterprise.  Also, I am still on Java 6.34 because there are still work applications that I need that prohibit me from upgrading my java.  However, Ad Hoc analysis did used to work with Java 6.34 on my previous laptop.  I have no error message to share unfortunately... the ad hoc application just no longer opens and the process just ends.  Here is a snippet of my log.  Any help is appreciated!  Thanks! [2014-05-30 10:16:24.508 INFO javawsApplicationMain Discover] Client build: 3.5.1948 2014/05/29 10:11[2014-05-30 10:16:24.508 INFO javawsApplicationMain Discover] Java Version: 1.6.0_34-b04[2014-05-30 10:16:24.508 INFO javawsApplicationMain Discover] Java VM Name: Java HotSpot(TM) 64-Bit Server VM[2014-05-30 10:16:24.508 INFO javawsApplicationMain Discover] Operating System: Windows 7[2014-05-30 10:16:24.949 INFO AWT-EventQueue-0 BusySet] [Async

This should be a fairly straightforward Q & A exercise -   How can I find our current Adobe Account Manager?ThanksJason

My company is using Adobe Marketing Cloud. We wanted to try and use analytics to log values like Google analytics dose it (Google analytics log values)I have been reading thru the documentation and cant find anything similar. Does anyone of you know if it's possible to do this?

How do we set up these events that are normally predefined in Omniture?  We are not seeing any of this data in our reporting metrics.  Only visits and pageviews.  I can't see revenue, orders or units.  We are only using DTM to track our site, no Adobe Analytics.

I've read that Google is having "issues" with IE8 and is not passing any referrer data. This is translating to a significant reporting impact for us (as IE8 is our 2nd most popular browser) in that we're unable to separate true organic traffic and true non-sourced/bookmark traffic. Are there any thoughts on when Google may have this issue resolved?

I am seeing about 10% or so of my traffic coming in that isn't being tracked as anything but a visit. No customer evars or sprops are firing, not out of the box tracking, accept for location information. I do get page name, but not the assigned pagename in the html scode. It has been defaulted to the URL. My developers and I are hard pressed to find why this is happening. My assumption is that the variables in the s. functions are empty or blank, but I"m not sure how that could be happening. Any thoughts?

Greetings,We currently have a report suite for our mobile site and another for our main site.  I'm looking at having the devs combine the mobile traffic into our main site suite and I'm wondering if:1.) Is this a best practice?2.) If so, should we differentiate page names between each site?  e.g. Home Page and Home Page - Mobile3.) should you use the e.Vars and s.props #'s for both sites?4.) any additional pros or cons would be helpful.I've been at 4imprint for quite some time but, never had any formal training so, take it easy on me.Thanks in advance,Shawn