Workfront

Custom forms in Workfront aren’t just for collecting info, they’re your secret weapon for smarter workflows, better data, and smoother collaboration. And we know some of you are doing wildly creative things with them.    So let’s hear it: What’s the most brilliant, unexpected, or just plain cool custom form you’ve built (or seen)?  🦁   💬 Share: What problem were you solving? What made the form unique? Any tips, tricks, or lessons learned? Bonus points for screenshots (blur sensitive info!) or a quick walkthrough. We want to see the magic in action! 🪄

Contributors: @deekshapai   Tame the chaos: Let user data tell you which bug to squash first!   In a world where digital experience defines customer satisfaction, addressing product issues quickly and efficiently is more important than ever. Traditional ticket or bug prioritization methods often rely on internal assessments or predefined severity levels. But what if we could prioritize issues based on how users actually interact with your website? This blog explores how integrating web analytics data with customer grievance systems can redefine the way you approach ticket management—by aligning issue resolution with real user impact.   Why Rethink Ticket Prioritization? Most ticketing systems—while great at tracking and assigning issues—don't tell you how a specific bug affects end users in real time. Imagine a minor visual glitch on a checkout page that's causing a 20% drop in conversions. Traditional prioritization might place it low on the list. But to the busine

Hi Community, Can anybody share a good adoption report for users besides the login update, which is just a snapshot in time, but more something that increased or decreased over time?I used the Workfront Usage Blueprint, but this one is also just a snapshot and not really a good evaluation of the current user adoption compared to e.g. last year.Thank you in advance!

I'm opening up a discussion thread for the new functionality described here: https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/customize/custom-forms/design-a-form/display-skip-logic-form-designer   (validation logic in custom forms)   Please add questions/issues or discovered functionality below. If you're posting something that works please use the format: *use case *code *screenshot of expected result   thanks for your participation!

Workfront Project status change only visible on refresh - If updated via FusionHello Everyone I have a scenario that listens to specific events and if matched, updates the project status. eg. If a Bug Task is closed, the project status changes from "Current" to "Production Ready". This works well however the only issue is that the status change is visible to the user only upon the workfront page refresh / reload. Is there a way we can enforce this change so that the workfront user is better informed ? ThanksHarish

Welcome to all the new members who joined this month! We’re excited to have you in the Adobe Workfront Community🎉. Whether you’re brand new or have been here a while, this space is all about learning, sharing, and connecting with peers who get what you do every day.  In a world where so much is automated and AI-driven, this space is different — it’s built on humans helping humans. Every question asked, every tip shared, every reply left here makes a real difference.  If you’re new, this is your first touchpoint — and we’re truly glad you’re here. Think of this thread as a friendly café table where you can pull up a chair, say hi, and get to know others who “get” what you do. To get started, share: What company and role are you in Which feature you’re using most  One area you want to get better at  How long you been working with WF How long you been using WF And give us your answer to this month's Ice Breaker question for all to kick things off:  &#12

Displaying Workfront Data In the previous post, I described a super rudimentary way to use Fusion to generate a dummy page, and how to use that scenario's webhook URL to put that "app" into a dashboard as external page.  Let's now use real Workfront data using that use case of displaying project documents under a program. The use case is that on any given project, the user wants to check if a certain document was already attached to the program or any project in it. If it exists, no need to recreate it. Routing But before we start the surgery, let's look at the current flow: So we're going to expand the "set content" part, and because I dislike the mile-long scenario types, might as well think about routing at this point already, although not really needed yet. When I think of this I'd like to separate the "doing work" from the "send the response" part. Part of sending the response is the HTML wrapper, any Javascript etc. We make 2 branches: Regardless of what the upper branch d

Welcome Back to the Adobe Workfront Customer Newsletter!  In this Issue:  What’s new in Workfront Q3 2025 release — Unified Approvals, Home enhancements, and proofing updates  Sneak peek at Q4 2025 features, including AI Reviewer and external lookup custom fields  Submissions now open for the 2026 Adobe Experience Maker Awards  Announcing the inaugural Adobe Workfront Champions Class of 2025–2026  Save the date: Workfront Q4 2025 Release Webinar on October 9  Fresh training resources — text mode, filters, dashboards, calendar reports, and more  Upcoming events in September: Admin Chats, Fusion webinars, and Workfront Collective  How you can lend your expertise by answering unresolved Community questions  Spotlight on Blueprints: project templates, dashboards, and org structures ready-to-use  Community Spotlight: Top Contributors     What’s new in Adobe Workfront?  Q3 2025 Release (July): Unified Approvals r

1. Introduction Overview of the challenges in coordinating marketing activities across disparate teams Organizations are increasingly challenged with making sense of disparate marketing activities across their own teams. Marketing activities that are specific to a certain team are often siloed until launch, which makes it difficult for teams to understand dependencies or anticipate downstream impacts. In today’s landscape of revolutionary technology stacks, the key challenge organizations face is not a lack of data or robust tools. Rather, organizations struggle with generating real business value due to fragmented data and systems, which prevents them from achieving a seamless integration and providing actionable insights.1 The importance of structured planning and visibility While organizations have tools that can cover some parts of the process, many do not have strong connections to each phase of work where they can consistently provide results. That’s where Workfront Planning come

Good morning, I hope everyone had a great Adobe Summit both in person and virtually.  If you were in my session in person, I wanted to provide some follow up items that came up during the Q/A portion.  1. There was a question around managers and what they receive for reports.  I referred back to the Creative Resource Management dashboard use case and that we do have separate dashboards for our creative managers. I mentioned taking a look at the Expert Insights post where I talk about this use case and show a few other graphs that were not in the Summit presentation. Check out the link below. If there are still Q/A's about the capacity charts, send me a DM if you would like to chat more. Expert Insights On Demand Post & Video  2. There was a question around Fusion and some things that we are doing with it today. I described a use case that we just implemented not too long ago to automate manual email sends to our department and business partners as every min

Hosted in partnership with Steve Watts and Brian Haight of Adobe Professional Services, this session walked through the basics like reading JSON path notation, understanding data types, and choosing the right starting path in Fusion. Then, 3 real-world examples were covered from finding and filtering data, to reshaping JSON, and doing advanced transformations on the fly. It’s a must-have skill for any Fusion admin looking to save time and simplify data handling!  If you weren't able to attend, no worries - download a copy of the slide deck and training materials below, and watch the on-demand recording to follow along:  Slide Deck PDF   Workshop Recording  Training Materials (.zip file) If you missed last month's Workfront Fusion hands-on workshop on data imports, watch it HERE. And know that more Fusion events are coming next month:  October 2 at 10:00 a.m. PT – Wake Up with Workfront: Scaling with Advanced Features & Fusion, Part 2​ October

Hi! Does anyone have a great offboarding process they are willing to share? Do you comb through your list of contributor licenses and remove folks who are no longer with the company? Does anyone use Fusion for this governance?  Thank you in advance!Jen

What an incredible time hosting our first-ever Mega WUG Event: The Skill Exchange After Party! The discussion was electric, with panelists and moderators from WUG chapters across the country sharing their insights on the latest Skill Exchange session features and announcements. We had 4 panelists and 100+ registrants for the event.My Key Takeaways:New Workfront AI Features: We're excited about how AI will automate mundane tasks and accelerate creative production processes.Content Supply Chain Integrations: The benefits of setting up content supply chain integrations far outweigh the initial effort required.Approval Nuances: We're looking forward to seeing how upcoming changes will address current approval challenges.Watch the Recording:To catch up on the discussion, watch the recording here: https://www.youtube.com/watch?v=u1WKW16NEUsJoin the Conversation:Join your nearest WUG chapter here: https://workfront-augs.adobe.comAccess the August 21st Adobe Workfront The Skill Excha

We are considering using business rules and would love to talk with anyone who has had success in implementing them.  What kind of business rules have you implemented?  What level of effort is needed to implement and maintain?   Any draw backs or lessons learned?

We hear daily about how Ai is taking over the world, but let's see how many of us are using it so far!  A simple Yes/No works, but bonus points if you want to share how you are using it, or plan to!   Workfront Ai, Copilot, Adobe Assistant, ChatGPT, Gemini, custom agents?!

Good news – recordings from the Skill Exchange digital event in August 2025 are now live on Experience League! Below is a handy reference list of the sessions. A few of the speakers have created discussion threads to dig in deeper into their content and answer questions. The links are in the comments - be sure to check them out if you want to chat with them directly! Thanks again to all our speakers. Skill Exchange is one of our favorite events of the year and we’re so grateful for your willingness to share your expertise. Have ideas for future Skill Exchange sessions? Drop us a comment and we’ll keep it in mind as we plan for next year! Keynote:  Workfront Product Keynote: Paul Vaughn, Adobe Learn Track (Beginner) Maximize Efficiency with AI: Mastering Workfront's AI Tools - Scott Mors, Thyssenkrupp and Kari Woolf, Adobe​ Getting Started with Review and Approvals​ - Myka Bohnsack, Adobe​ Enabling Users on New Features: Agitation is Life ​- Daniel Clarke, Emmsph

Hello community!After years as a Workfront Engineer turned multi-time system admin, I’m thrilled to announce the release of the plugin I’ve always dreamed of: Taailored for Workfront — a brand-new, AI-enabled platform designed to tackle some of Workfront’s toughest challenges. Connect to your Sandbox or Test Drive account today and start making your workflows a little easier. The beta is completely free to try, and the following two features are already live with much more on the way: 📄 Convert Any Document into a Workfront ProjectSay goodbye to kickstarts. Once Taailored is connected to Workfront, you can upload a document containing your project plan — in any format. If your document includes custom field data, simply select the custom form to attach.Taailored uses AI to transform your document’s text into a structured project plan, automatically populating your custom form. You can review, edit, and push the finalized plan directly into Workfront.Supported file typ

Wondering if I can pick everyone's brain on here for some best practices. My team is in the process of onboarding Workfront, and we're going through a piloting phase where we're learning what is/is not working before we fully launch.  Our current setup, based on the recommendations from our Onboarding team, was to have two different types of project templates, one for a Multi-deliverable project and one for a single-deliverable project.  Multi-deliverable was supposed to be for when someone has a project or marketing campaign that has a number of different deliverables (think email, social post, landing page, etc.), where single deliverable was for when someone only had one final deliverable (and this deliverable could have different components, like copy generation or an image that needed to be done for a final flyer deliverable).  Our Multi-deliverable project has a custom form with a multi-select field where people can select as few or as many assets as

Hi - I want to see if anyone has any tips to better prioritize proof approvals for approver users. Right now, my users have full queues and I want to better organize their "my approvals". I understand that we can prioritize projects, does anyone have recommendations on how to use this for proofs? 

Happy Friday everyone! Thanks for the awesome engagement yesterday at our Skill Exchange Session about Enabling New Features (and a bit of value realization too) always fun to get out and talk about Workfront.   Had a few people ask for slides so thought I'd share more broadly. If you have any questions that did not get answered yesterday, or any others that crop up post them down below and I'll respond. We can always tag in product experts to help with any specific release questions too.   Thanks to @kristinfarwell for being an amazing host as always!

First and foremost, a HUGE thank you to Kari @karib93wi for sharing the details of the creative brief process for Kohler and taking time to answer so many questions from the chat! And to everyone who attended, we hope that you left feeling inspired and excited about new process improvement ideas for your Workfront environment. There is no one-size-fits-all approach, so while this is just one example, find what works best for you and look to get leadership buy-in for support and adoption!   If you weren't able to join us live, below are links to the slide deck and recording, along with a short summary of what was shared: Slide Deck PDF – these are the Adobe slides (think User Groups, resources, upcoming events)  Kohler slides – this is what Kari shared for her presentation  Workshop recording  Kohler implemented a tiered approach with 4 request types, from large strategic campaigns (Tier 1 and 2) to simple revisions (Tier 4). As leadership approval h

Hello, friends!To anyone that has implemented WF Planning, I'd love to hear your specific use case - I know the reasoning why Planning was created, have read through documentation, and attended some webinars on it. But I'd like to understand some specific use cases:- Why did you go with Planning instead of core WF for your specific use case?- Are you using Planning only or a mix of Planning & core WF for your use case?- Pros/cons about Planning implementation?- Are you doing XYZ in Planning and then mapping record types to core WF and doing ABC in core WF/connecting the two?If you're inclined to be extra generous, I'd even love a short time with you to see it over screenshare - feel free to send me a private message in Experience League!

Hello Everyone Can anyone suggest how exactly this module works ? I dont see any details about the below in the documentation. Moreover unlike the documentation specification ,watch rows doesn't retrieve the list of updated rows but all rows. Is there a way to Iterate only on the newly added rows ?  ThanksHarish 

  Hi folks,   NEW (and improved) as of March 5, 2025 3pm Mountain   With thanks to @sven-ix for this thought inspiring post, I am pleased to share this solution to the years-old "detect copy" challenge using a derivative work of my Targeted Auditing technique:   create a custom form (e.g. Project Genealogy, as below) that you will attach it to all Projects of interest; or if you prefer, skip this step and instead repeat the remainders on your existing common Project Custom Form(s) of interest add two calculated parameters ("Project Genealogy" and "Project Original Or Copy", respectively; both Text format) to the custom form save the form (so Workfront "knows" that those parameters now exist) set the NEW Project Genealogy formula as follows (and as below):     IF(ISBLANK({DE:Project Genealogy}) ,CONCAT("Created on ",{entryDate}," (",{referenceNumber},") as '",{name},"' by ",{enteredBy}.{name}) ,IF(CONTAINS(CONCAT(" (",{referenc

The Skill Exchange was the main event—now it’s time for the after party! 🎊Join us for the Workfront User Group’s Mega-WUG this week on September 10th. Expect a lively panel discussion featuring: Fresh perspectives on Workfront’s newest AI features Real talk on proofing and document approvals Unfiltered insights for boosting user adoption And more! Whether you’re a Workfront wizard or just Workfront-curious, this is your chance to connect, learn, and have a little fun while you’re at it. Don’t miss out. Register today.