2017.3 RELEASE - NEW EMAIL NOTIFICATIONS FORMAT

I agree, this slows down the process and workflows we have in place using Workfront.

Agree - please revert to previous layout and functionality.

Since the most recent update, when I receive a comment notification in email and click the "Comment" button, I am taken to a new comment dialog box in the corresponding project, rather than a response to the directed conversation. This is incredibly confusing to requesters in our organization as we have spent considerable time training them to understand how comments and replies to conversations work. Agree that layout is not very usable - please revert!

I would like to go back to our original format.

Our main issue is with the latest notification being on the bottom. We would like to see the updates in reverse chron order, with the latest at the top.

A few users have also complained that the new font makes it difficult for them to copy/paste.

I absolutely agree with this and am glad to see there is already momentum around changing it!

I totally agree with this as well! I wish we were able to go back to the original format for our users. This is not a great production based user experience.

Thanks,
Sean

I posted this to a similar thread, but this has more activity to re-posting:

I am fielding a lot of complaints from our users about the new format. Here is a summary of the issues, which are mostly around the layout but also information architecture:

• User pics do not appear on Macs (this image is an undesirable feature at the size it is anyway)
• The CSS is breaking in Macs in general.
• Best UX practices dictate the newest, most pertinent information should be surfaced at the top, not the very bottom.
• Large images contributing to too much vertical height.
• Images are distracting to the actual content that needs attention, though, if smaller this might not be so detracting.
• There is unusual spacing around the email elements creating either excessive or not enough padding between things.
• We often will have really long notes posted in WF, so the potential for these emails to get really long is great.
• People working out of their WF email notifications have to scroll through even the shortest of these creates numerous, tiny slow downs that add up.

I agree. My users complained about the same problem (not having the latest comments at the top).

Big pictures and bad formatting is problem only of some email clients. For example all versions of Outlook that I came across including the latest Office 365. I believe this should be fixed by Workfront soon.

I would like to add my clients' frustration with the new email notification format, for the same reasons already cited (not having the latest comments appear at the top, and photos/graphics appearing disproportionally in size).

I agree.

My users have also requested we revert back tot the previous format. Having the latest comment at the top and shrinking the profile photos.

We've been receiving comments that the profile photos are way too big, and that people don't like the new layout in general.