Add ability to upload documents via an email reply

Hello, I just discovered this limitation today, to my dismay. Any updates on when this will be corrected?

Hi, any update on that topic? Thanks

Hello, is there any update on the timing available for this feature's deployment yet?

Thank you for your idea and comments. This work for the change is still in our queue to be done but we are waiting for resources to work on this one. We will continue to monitor in the queue and not let this one fall off the radar. Thanks again, for your feedback.

Almost 3 years later and this is still not implemented? How many votes are needed to get this into the planned stages?

Our teams have been asking for the same! Not seeing the attachments in the email has been extremely frustrating.

We've already posted this suggestion in Idea Exchange several months ago:

https://support.workfront.com/hc/en-us/community/posts/115006892253-Ability-to-paste-screenshots-into-an-update-

and it was merged with another request from another client:
https://support.workfront.com/hc/en-us/community/posts/115006938208-Allow-screenshots-in-updates-comments

That being said, it seems like it's still not on the roadmap...

This would aid reviewer adoption exponentially!

So important!
Attaching Documents to Comments in general would be huge.
Upvoted!

Yeah I"m not sure how it's not a bigger deal for everyone either! Our customers simply won't allow us to not offer this so we have to.

The only reasons that make sense to me are that either a lot of workfront customers don't respond to workfront emails via email, they just use the emails as notifications and log into the system which makes a lot of sense and gets rid of this problem.

The other reason may be that existing workfront customers don't realize this is a problem anymore because a workaround is already embedded into everyone's process.

I'm surprised this hasn't gotten more traction. This is a major issue for us. Explaining to users that you can reply, but you have to log in to upload docs seems silly and our end users always forget since they don't get any kind of indication that the attachment didn't go through.

I upvoted this and posted something in the discussion forum to maybe get this more attention. Fingers crossed!

https://community.workfront.com/discussions/community-home/digestviewer/viewthread?GroupId=151&MessageKey=4805c5cc-e064-48e1-a6a2-d0f18dea3074&CommunityKey=aaafaff0-5e4e-4e38-8903-f1f990935567&tab=digestviewer&ReturnUrl=%2fdiscussions%2fcommunity-home%2fdigestviewer%3fcommunitykey%3daaafaff0-5e4e-4e38-8903-f1f990935567%26tab%3ddigestviewer%26SuccessMsg%3dThank%2byou%2bfor%2bsubmitting%2byour%2bmessage.