Enable Users to Customize "In-App" Notifications (Like Email Notifications) | Community
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New Participant
June 22, 2017
Investigating

Enable Users to Customize "In-App" Notifications (Like Email Notifications)

  • June 22, 2017
  • 37 replies
  • 5451 views

Our users' in-app notifications are now so plentiful that they are essentially useless. It would be great if the users were able to turn selected in-app notifications "on" or "off" in their User Settings; ideally, the interface would be modeled on the one that is already in place for customizing Email Notifications.

(Frankly, I was surprised to find that we can only customize the Email Notifications, and not the corresponding in-app ones...)

37 replies

TravisGrogan1
New Participant
April 21, 2021

This has been "on the roadmap" for at least 3+ years, Just that I'm aware of... I've spoken directly with Product team members at LEAP previously about it as well. This cannot be such a massive change that it has to sit on the shelf this long. Your users want this implemented, not yesterday, but years ago. This should be high priority.

New Participant
February 1, 2021

Agree with many of the comments below, why isnt' this a high priority fix?

It is making Notifications mute for our users and more effort back and forth with additional forms of communications. We have a mutiny on our hands here!!


Instead of keeping all correspondence in Workfront, users have resorted back to email because they receive 50+ notifications per day. Notifications are now just ignored and users are missing pertinent information.This is taking away from the exact goal of Notifications to reduce various modes of communication and save time for all users.


It would be very beneficial if this could be re-evaluated on the roadmap.

Thanks

New Participant
December 9, 2020

@Workfront Why is this not planned. This should be a high priority. It is going to become a problem and reduce our work output if this is not changed.

AileenTa
New Participant
June 14, 2019

Our issue is not being able to filter on just the ones directed. If I'm not specifically @name in the notification please let me ignore it.

New Participant
March 15, 2019

I think users should definitely be able to update their in-app notifications.

New Participant
February 4, 2019

I vote "Yes." We keep getting in-app notifications any time a document is uploaded and shared only to a team. Now everyone on that team gets notified in-app every time a new document gets uploaded. Customer Support said this was a coding issue, and ended up not being able to change it even though I've disabled the setting. Anyone else having this issue?

New Participant
August 29, 2018

We don't use the mobile app, but we're getting unwanted notifications for comments on proofs. We DO want "ProofHQ-style" notifications, when they are compiled according to the notifications we set in the proof (e.g., Hourly, Daily, etc.).

Therefore we DON"T want a separate immediate email for each comment or action on a proof going to the proof owner. It's maddening.

Can "Workfront-style" emal notifications related to proofs be turned off? If not, PLEASE PRIORITIZE providing the ability to turn off Workfront-style proof notifications

New Participant
July 26, 2018

OMG PLEASE. We've nearly had a revolt among our copy editors. Getting an e-mail for every resolved comment has been maddening. The only thing we've been able to do is basically shut off most notifications, save when a proof is generated and when someone is mentioned via @-mentions.

Upvoted and encouraging others to do the same.

-j

New Participant
July 25, 2018

I also vote YES for us to be able to customize 'in app' notifications. Thank you.

New Participant
July 24, 2018

This has also caused notifications to be useless since we now also receive a notification every time a proof comment is made thus burying other important notifications. I also agree this should be customizable at the Admin level so the team doesn't just shut them off. Please allow us to customize 'in app' notifications! Thanks,