Enable Users to Customize "In-App" Notifications (Like Email Notifications) | Community
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New Participant
June 22, 2017
Investigating

Enable Users to Customize "In-App" Notifications (Like Email Notifications)

  • June 22, 2017
  • 37 replies
  • 5451 views

Our users' in-app notifications are now so plentiful that they are essentially useless. It would be great if the users were able to turn selected in-app notifications "on" or "off" in their User Settings; ideally, the interface would be modeled on the one that is already in place for customizing Email Notifications.

(Frankly, I was surprised to find that we can only customize the Email Notifications, and not the corresponding in-app ones...)

37 replies

New Participant
July 17, 2018

For our designers, having the ability to turn off in-app proof comment notifications is crucial. We are having situations where users are getting 50+, 100+ in-app notifications on proofs that they own for catalogs and it's making it very, very difficult for them to react to other notifications that require action. Especially since the proof comments are coming at them for each of the proofs they own and have in process (10+ projects per designer varying in size from a single page to 180+ pages).

New Participant
July 3, 2018

If we as Admins could also create custom emails notifications that included data from a custom form. Example: if the business submits a request which uses a custom form; when the notification email is sent; it should be able to include data collected from the custom form.

New Participant
June 29, 2018

Agree with the above. All of our users are complaining about receiving so many in-app notifications that are not relevant to them. We really need a way to customize in app notifications.

New Participant
June 28, 2018

Agree! My users are getting too many notifications that are not actionable by them. The few actionable notifications are getting lost in the mix. AND I keep getting users complaining about all the notifications, especially the team work request. Apparently, this was not being blasted out to all team users until earlier this year - so everyone assumes I have some control over this.

Please provide an opt-out ability, like we have with Email notifications.

Kelly_Wehrmann
New Participant
June 12, 2018

Having notifications at the Admin level is good. However, we find that some are too broad to use on our entire site; therefore, we have a lot of them turned off. There are a lot of projects, etc. that don't really warrant notifications, while at the same time there are critical projects that require notifications or even customized notifications. It would be a nice it notifications could be further controlled at the project level. It could help reduce notification traffic from select projects.

New Participant
April 9, 2018

We are having the same frustrations Dave Bryan describes. Our templates are set up for certain tasks to be assigned to teams and then they reassign to the individual users. The additional notifications are cluttering their streams and it is difficult to find the legit items that require attention.

New Participant
April 6, 2018

Agree with the above. All of our users are complaining about the new feature as they are receiving so many in-app notifications that are not relevant to them. It's causing confusion and frustration, so would be great to be able to customize in app notifications.

New Participant
April 5, 2018

My entire department is getting inundated with in-app notifications for tasks that are not ready to start. It's extremely frustrating to have zero control over this awful "new" feature. WF Support was not helpful in offering a solution or information on plans to fix this in the future.

New Participant
April 5, 2018

We've created a work queue where work is assigned to our team and we go to the new queue and self assign the work. With the latest update in late March our whole team gets an In-App notifications for all twenty two tasks our group is assigned to for each project. So of course my team hates their In-App notifications showing unnecessary items for them to do.

I'd be happy if we could even have a notification option like we do in our personal settings tied to the Team, so then we could disable the notifications for issues like this.

New Participant
April 4, 2018

All our users are complaining about this new feature that inundates in-app notifications with non-relevant notificaitons. We really need to be able to customize in-app notifications. Please