Workfront

As the Workfront Fourth Quarter Release is scheduled for next week (October 16th), this webinar highlights the new enhancements, including the New Requesting Experience, AI Reviewer, Workload Balancer updates, as well Planning and Fusion features, and so much more!  If you weren't able to attend - no worries! The links to the slide deck, recording, and transcripts are listed below. Be sure to review all of the release notes on Experience League, as not all features were covered in the webinar.   A HUGE thank you to the Product Management teams for joining and sharing additional details around these new enhancements! If you have any follow-up questions, be sure to post those as a reply to this discussion. (We've also included the discussions from the Q&A pod in the comments below.) Slide Deck PDF  Webinar Recording  Webinar Transcripts  Looking for what’s next for Workfront? Don't forget to register for Workfront 2nd Half 2025 Roadmap Webinar to

If you are in a large company where different departments separately purchased products that each group manages separately, and you all enable SSO for your products, how has your Workfront migration gone or how is it going? Our migration to SSO has been fraught - to put it mildly -  as the architecture of the Admin console places some serious limitations on our ability to manage our sensitive Workfront information independently --- far from the prying eyes of unrelated departments with whom we're suddenly forced to share the console.  I've already created a related submission under the Ideas forum, so I won't re-hash everything, but if you are experiencing similar pains at your company, I ask that you cast a "Like" for my idea in order for it to gain traction and help others who still have to complete their migration. And to summarize, here are our pain points with the ongoing Adobe Admin Console migration:We've learned the following from the Adobe reps who have been wor

We’ve got another Top 3 video with your “On-Demand Workfront CSM”! This time we’re talking about a commonly overlooked (but helpful) object in Workfront – Companies!    Check out the video below.      Looking at adding Companies into your mix? Here are some tips!  First things first – documentation and tutorials!  Create and edit companies  Create companies – short tutorial video  Create and modify a group’s companies  Test in the Sandbox first! See what your vision can look like without impacting your live, production environment.  The Adobe Workfront Preview Sandbox Environment  Build a Report or a View that lists the impacted objects you want to move. If it’s Users, then a User View/Report. If it’s Projects, then a Project View/Report. If possible, use Groupings to make it easier to organize the work.  Create a basic view  Bulk edit or inline edit to assign your new companies.  Edit Projects in bu

Hosted in partnership with Enterprise Architecture, this webinar shared best practices, tips, tricks, and secrets to improve the oversight and operations of your Workfront instance. With a focus on governance (think naming conventions), execution (processes & automations) and adoption (layout templates, views, filters, and groupings), this session was jam packed with helpful hints to ensure you are set up for success with Workfront!  If you weren't able to attend live, no worries. Links to the slide deck, recording, and additional resources are listed below:  Slide Deck PDF  Workshop Recording  Summary & Resources from the chat: Governance requires establishing a committee with system administrators, group admins, and other leaders to oversee instance management across multiple organizational units. Download the Governance Blueprint here. Governance committee size can be based on the number of groups, departments, and the complexity of workflows rather

Each month, teams across Adobe Workfront host FREE webinars, interactive workshops, customer panels, and open Q&A sessions on various topics for System Administrators.    If you want to learn best practices, ask questions and collectively brainstorm solutions, or connect with other system administrators to build your network, sign up for one or all of the following events:    October 2 at 10:00 a.m. PT – Wake Up with Workfront: Scaling with Advanced Features & Fusion- Part 2  October 3 at 9:00 a.m. PT – Admin Chat for Marketing & Creative  October 8 at 11:00 a.m. PT – Workfront Pro-tips for Governance, Execution, and Adoption  October 9 at 8:00 a.m. PT – Adobe Workfront Fourth Quarter Release Webinar   October 14 at 8:00 a.m. PT – Admin 101: Getting Started with Workfront  October 16 at 10:00 a.m. PT – Inside Mayo Clinic: How Workfront Fusion Helps the Humans  October 20 at 6:00

Discover project trends like never before  Are you ready to take your project insights to the next level? We’re excited to announce the release of the Baseline Dashboard Blueprint to help you do it! This blueprint is your launchpad for smarter, faster project decisions with its streamlined dashboard containing four powerful reports.    Why are baselines a big deal?   Baselines are more than just a project snapshot—they’re your time machine for project management. Whether you capture them at kickoff or mid-flight, baselines empower you to compare what was planned vs. what’s happened, letting you spot problem tasks, scope creep, and project trends at a glance. Use the in-progress reports to proactively catch projects and tasks that need attention now. Dive into the completed reports to learn from past projects and fine-tune your future plans for smooth sailing next time. Each report is laser-focused to help you celebrate efficiencies or illuminate bottleneck

Since the launch of Blueprints in 2021, the solutions represented in the catalog have primarily all been focused on Project Templates. We are excited about recent developments in the Blueprints product capabilities that now allow the creation of Custom Forms, Reports and Dashboards, Projects and Queues, and a variety of other configuration objects.    While Blueprints product features will continue to follow the normal quarterly release patterns that we rely on for other product features and capabilities, new Blueprints solutions will be added to the catalog on an on-going basis as new content is ready. This means that the normal communication channels for releases are not the best mechanism for us to highlight and announce new Blueprints solutions.    The purpose of this blog post is to provide Adobe Workfront customers visibility into the catalog contents that are being released. As we release new content to the Preview environment, we will make an announcement as

Are you responsible for training new Workfront users? Creating enablement materials can be time-consuming, but we’ve lightened the load by curating project templates to assist you with training new users in Workfront.We’ve created three project templates by persona:  Project Managers Workers / Assignees  Contributors / Requestors / ReviewersEach template provides links to foundational Workfront training for new users to utilize Workfront in accordance with their role. Feel free to add or remove links to help train users on functionality specific to your organization. When a user completes their assigned training project, they should have a solid understanding of Workfront and be ready to execute their work.Learn how to install a blueprint How to use the templates: Copy the template so you have the original to reference, if needed.Set your template task view to "Training Template," which is included in the blueprint.Customize to fit your organization s

Hi everyone- Scenario: We use Workfront's queue feature as our intake form to manage our incoming project requests. Users from outside our organization submit via the queue, and we then turn them into project plans. There are a few fields which are crucial to our project maintenance, but are not fields we wish for those filling out the form to dictate. One example would be a rich text field that we use for "status updates". I am an admin, so created an admin only section with these additional fields, but I am realizing that my users can't see the content of it, nor can they edit the fields. Typically, we go over our workload using the report, and along the way, we add notes into this status update field. Has anyone found an easy way to integrate necessary custom fields without making them forward facing on the form that does not limit view and edit access to admins only? 

Welcome to the latest Expert Insights!  I’m Cynthia Boon, your “On-Demand” Workfront CSM and for this episode we have Workfront Text Mode Jedi, Katherine Lanning @katherinela, Workfront Solutions Engineer from IQVIA!  During this episode, Katherine shares her story, her passion for all things Text Mode Reporting, and demos how she built her “Sanity Management” Dashboard!  Check out the video here!  Text Mode can be challenging, but the rewards are amazing.  Just remember Katherine’s advice!  “If you can see it, you can change it.”  Flip into text mode on standard reports to see how columns are built.  Learn by tinkering.  Add fields, switch to text mode, and experiment to understand what drives the data.  Use plain language.  Title columns as questions or clear statements so non-admins can interpret them easily.  Add descriptions.  Customize hover text in text mode to explain data and guide users.  Make

From defining your “Why” to delivering a winning pitch! Your Workfront instance delivers value every day, but are you sharing that story in a way that gets the recognition, support, and resources you deserve?  During the workshop , we worked through slides together to create a customizable deck to help define your organization’s Workfront “why,” report your results, and communicate your wins in a way that resonates with executives, peers, and end users.  Thanks to everyone who attended live and shared their ideas and best practices!  If you weren’t able to make it to the session, no worries!   Below, you'll find links to the workshop recording, slide deck, and resources:   Workshop recording  Event Presentation Slide Deck PDF  Customizable Slide Deck (with notes best practices shared during the session)  NOTE: When you click the link, this will download to your computer as a PPT file  Links shared in the chat:  [Event Fo

Is your Workfront setup streamlining resource planning or creating friction?    Join us on Thursday, October 16, 2025, where Tim Brooks (@timothybr), Manager of Technical Program Management at Deloitte, will share how Fusion helped his team simplify work allocation and PTO tracking.    Tim will share how he replaced free-text fields and rigid sizing tiers with an automated, scalable solution that improves accuracy and reduces planning stress. You’ll also learn how Fusion enables real-time PTO visibility and reporting, while empowering leaders to drive adoption through automation and insight sharing.    You’ll learn how to:    Use Fusion to replace free-text planned hours with a scalable, picklist-based effort estimation model Automate resource allocation based on deployment levels and work duration    Notify managers of PTO submissions and generate planning reports using Fusion    Boost adoption, autonomy, and efficiency

With another system outage/major access problems this morning, I'm going to start the conversation with our procurement team about how to get $$ back from Adobe given all the downtime and lost productivity that these problems have caused teams at my organization. I've been a system admin for Workfront for close to five years, and have never experienced as much inconsistency with access than I have in the last 6 months. Have others been successful in recuping money given actual down time being more than what the contract states we can tolerate? 

In Workfront, the Templates we build for our teams tend to fall into two major categories. The first is the standard end-to-end workflow for every project type. These come pre-configured with many other settings/features to streamline creation and work management; standard folders, internal queue settings, custom forms etc. The second type of templates are setup as collections of ad-hoc tasks meant to be appended after a project is created for things that aren't done very often (custom legal approvals) or needed repetitively (extra client edit rounds).   The second template has minimal additional features, expecting the project they'll be added into already including them. Inevitably, someone creates fully new projects from them by mistake, and this creates reporting discrepancies and trouble tickets later. I have long wished for a way to block creation of new projects from those templates, while still allowing the person to append the tasks when needed.   With the implementa

Workfront is down for my team today, getting this message:An error occurred while processing your request.Reference #221.7abdb17.1754918151.2e772449https://errors.edgesuite.net/221.7abdb17.1754918151.2e772449

  The Blueprints library in Adobe Workfront is constantly growing with new, ready-to-use templates and dashboards. With a quick install process, you can spend less time setting up and more time getting work done.   The Workfront Customer Success team shared everything you need to know about Blueprints - what they are, how they work, and how you can start using them today to maximize value across your organization. Check out the recording and slides! ➡️ Do you have ideas for future Blueprints or have follow-up questions from the event? Feel free to drop them in the comments below!

Did You Know? Basic Text Mode Filters for Beginners At Workfront, we are passionate about creating real solutions that provide you with a better, more productive work experience. The next several blogs will focus on a topic you asked for — basic text mode for beginners. Why Text Mode: Text mode unleashes the full power of Workfront reporting capabilities; unlocking your data in ways that make more business sense to your organization - for example, by combining columns, or accessing a wider variety of fields, including your custom fields.   This week we’re sharing some introductory notes, along with a few examples of text mode for filters. Text mode is the programming language used to create reports in Workfront. Although you may not realize it, each time you add a filter to a report, text mode is applied in the background. The clean user-friendly interface of the Report Builder was designed for people like you and I, who don’t have programming e

I love to see the back and forth, full story of review rounds so we can identify bottlenecks directly through tasks, but it is more admin / tasks to work through. How do you prefer to structure you review rounds? Similar detail, more agile open ended Create Design // Receive Approval tasks?    My preference: Create Design and Send Proof Receive Changes Create Design V2 and Send Proof Receive Changes Create Design V3 and Send Proof Receive Final Approval

Have any of you that might be on the Ultimate license term used or experimented with Business Rules (underneath Setup)?  I have found it can be a good tool, like a Swiss Army knife, to use in situations where you might not think of a solution.  I'll share a few instances below that have been useful for our firm and would love to hear how others utilize the function.   Users not attaching document to request - users were forgetting to attach docs (think brief) to requests and just submitting, making it difficult to supporting teams to know what was needed.  A business rule was created that looked at that project request queue and to see if the has Documents=false on the request.  False means no docs on the request so when user clicks Submit the request doesn't submit and they get a red banner message telling them to include document for submission...attach a document and the submission goes through. Assure an answer in a section of a form - we have a

Our team is a small Marketing team, and we have a need for an all-inclusive Content Calendar (screenshot below) that can show:Spans of campaign in-market time (not working on the project time, but actual in-market/after launch time)Individual Launch dates for items like social posts, email sends, blog posts, PR posts, etc.I've done my best to solve 50% of this (the individual launch dates) by using little emoji's in each "Launch" task in a Project Timeline, so that it auto-populates on our Calendar. However, I have not been able to figure out a way to automate the spans of the dates that a campaign is in-market. It's making me crazy. For now, I'm manually adding them, but I'd love to fix that.How are you doing this, if you are?? Or, even if you have something similar, bring it on! I'd love to see how others do this, and any ideas you have around naming convention, automating the tasks to the calendar, etc.  Any and all input/ideas are appreciated!!  

The Cookbook is back! This time, we're highlighting the widely popular and ever-customizable Adobe Workfront Fusion solution. With 11 new recipes to try from both employees and customers, we hope you're excited to break out your spatulas and mixing bowls to try these Fusion "recipes" in your own Workfront kitchens. Check out the PDF attached to this thread to start cooking!    Spread out across industries, departments, teams, positions, and all in different companies, some reports are simple (but incredibly useful), and some are more complex to take your workflows to the next level.   Here's a sneak peek of some of the recipes:   Getting Started with Adobe Workfront Fusion Templates Move New Documents from the Original Issue to Resolving Project Automating Data Attributes Integrating Workfront to JIRA (and vice versa) And more!   A big shoutout to Jason B. (@jason_jb, Olive), Brandon P. (@brandonnw, Nationwide), Veronica B. (@vbright-2, Accenture), and

Hi, I am a classic waterfall PM and Workfront Admin. About a year ago I started using the Workfront Kanban functionality to track and move forward some web governance work. Recently my company paid for me to attend some general scrum training, and I just received my PSM 1 certification.  I would love to connect with someone who is currently using scrum within their marketing department. I have some questions about how you define products; your cross-functional team make up and how Workfront plays a role in your documentation.

Custom forms in Workfront aren’t just for collecting info, they’re your secret weapon for smarter workflows, better data, and smoother collaboration. And we know some of you are doing wildly creative things with them.    So let’s hear it: What’s the most brilliant, unexpected, or just plain cool custom form you’ve built (or seen)?  🦁   💬 Share: What problem were you solving? What made the form unique? Any tips, tricks, or lessons learned? Bonus points for screenshots (blur sensitive info!) or a quick walkthrough. We want to see the magic in action! 🪄

Hi Community, Can anybody share a good adoption report for users besides the login update, which is just a snapshot in time, but more something that increased or decreased over time?I used the Workfront Usage Blueprint, but this one is also just a snapshot and not really a good evaluation of the current user adoption compared to e.g. last year.Thank you in advance!

I'm opening up a discussion thread for the new functionality described here: https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/customize/custom-forms/design-a-form/display-skip-logic-form-designer   (validation logic in custom forms)   Please add questions/issues or discovered functionality below. If you're posting something that works please use the format: *use case *code *screenshot of expected result   thanks for your participation!