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BruceSt
New Participant
March 15, 2017
Delivered

Proof Emails Lack Workfront Information

  • March 15, 2017
  • 11 replies
  • 1789 views

When a user receives an email of a new proof, there is no information about the document's location within Workfront. Clicking the link to the proof takes them to the ProofHQ site, and from within the proof there is no way to navigate to, or even information about, its Workfront location. For a user proofing multiple versions and/or multiple documents on multiple projects, this leads to a confusing mess.

Looking forward to more complete integration of the two tools, instead of just a Workfront wrapper (loosely) around ProofHQ.

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    SamanthaWi1
    New Participant
    April 19, 2017

    We have seen this issue as well. Our work around is to set up a Message in the advance proofing area inside the WF proof. We copy and paste the job name into this area and the approver can see it then on the email. I went into the PHQ side and typed a default line of information, changed the font to 14pt and made it Red. Then saved it permanently in PHQ. So, when the WF proof is loaded it reminds the person uploading the proof to "type the name of the project here" in bright red.

    I like the option of having a link in the proof to take you to the live WF job so you can make updates to the job.

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