Task Status Change when using "Work on it" Feature

This functionality would help make the Actual Start and Actual Duration fields more reliable as well, since (at least from what I've seen about actual user behavior), users aren't updating their percent complete unless it's 100% because they finished the task, nor are they manually going in and changing the status to In Progress...

I hope this can be green-lit sooner than later, as it would help with reporting immensely.

I wish we could triple vote on this feature!! Please, please and please!!

How has this not been handled? A "Sign me up" type of feature button to assign oneself to a task and a "Get Started" type of button seems simple enough. Tons of votes for this one - what's going on??? I'm not even sure that it really needs to be configurable if users were provided with a two-button and/or two-step, intuitive interface that shows the user what the results of their actions are.

Allowing this to be functionality that could be turned on or off in Setup would be super helpful.

With users assuming the task starts when they click that they are working on it, similar to the task completing when they click Done, there's no way to reliably pull data on how long a task took.

Hello, All.

This is a feature we are researching and may add to the roadmap. However, we don't have cycles to add it in the next 12 months, which is why the status is "Not Planned".

The reason we don't currently automatically change the status when a user selects "Work on it" is because it impacts reporting when users click "Work on it" as soon as they receive each item instead of when they actually start working on the item.

Yes!!! This is someting that Workfront never "work on" since a loooong time.

Great Idea Peter!

Definitely frustrating. "Work on it" should handle the status change, kind of like the "Done" button does. A consistent user experience would help enforce good process behaviors.

This is very frustrating for my users. Is there any explanation as why this isn't being considered by WF?

I know that I am a bit late to the game on this topic, but . . .

The "Done" button will change a task status to "Complete", but the "Work On It" button in both the Home and Task areas does not change the task status to "In Progress". Ultimately, this is confusing to users as they believe they are acknowledging to the system that work has commenced and yet the task does not reflect that until the status is changed to "In Progress". Also, since the "Work On It" button does not change status to "In Progress" and the setting of "Actual Start Date" is triggered from the task status changing to "In Progress", data loss/accuracy becomes a problem and can lead to inaccuracies in the "Projected Completion Date". If you connect one interaction (Done to Complete) for consistency shouldn't you connect the other ("Work On It" to "In Progress")?

As to Mark Moroz's comment from a year ago, if a workflow is routing to multiple people (I assume based on Group, Team, or Role affiliation?) shouldn't there be an "I Got This" button to establish task ownership and then a "Work On It" to acknowledge commencement of work activities?

when multiple people are assigned to a task if someone clicks work on it the task should turn into in-progress, when it is sent back go to new again... this just shows someone is actively agreeing to look into the task, work on it next, and if they can't they can just send it back. Right now when there are more than one person on a task status is not changing so how does the other team members know someone is working on the task...