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Donna_Boj
Donna_Boj
Level 3
October 30, 2024
Solved

Assign a user to an issue without overwriting existing assignees

Hello,

I am hoping someone knows the answer to this.
I need to add an Assignee to an issue without overwriting the existing Assignee but every Fusion module I have tried so far hasn't worked.

Appreciate the help!!

Thanks,

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KristenS_WF
KristenS_WFAccepted solution
Level 6
October 30, 2024

Maybe try a Create Record module?  Select Assignment as the Record Type and then map the Assigned To ID and Issue ID.  I tried this in our sandbox just now, and I was able to add an assignee to an issue without overwriting the existing assignees.

 

 

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6 replies

KristenS_WF
KristenS_WFAccepted solution
Level 6
October 30, 2024

Maybe try a Create Record module?  Select Assignment as the Record Type and then map the Assigned To ID and Issue ID.  I tried this in our sandbox just now, and I was able to add an assignee to an issue without overwriting the existing assignees.

 

 

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    Sven-iX
    Sven-iX
    New Participant
    October 30, 2024

    OMG love this. I'm removing my answer

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