How to update Requested By field in task created by Fusion

Question

I have a scenario that creates a task on a separate project with a new request (Issue) is submitted via a form.

However, since I created the scenario, all Tasks created by the scenario are requested by me. We need the Requested By field to show the person who submitted the original request.

Any ides on how to achieve this?

lgaertner · Answer

Hello,

I recently opened a ticket for this, as the problem is, that the API always uses the API user for fields like created by. This API user is the account you are using for the connection between Fusion and Workfront.

From a technical and auditing perspective this makes sense to me, but as Fusion should automate steps in behalf of a user, to my mind there needs to be a possibility for this.

I think you should also create a ticket and we also create an Idea for this.

Regards

Lars

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